Listening Communication MCQs
Listening Communication MCQs
The following Listening Communication MCQs have been compiled by our experts through research, in order to test your knowledge of the subject of Listening Communication. We encourage you to answer these 20 multiple-choice questions to assess your proficiency.
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1: Attending is the second step in the listening process when stimuli are
A. Perceived
B. Focused on
C. Evaluated
D. Both a and b
2: Consistency means a message involves internal contradiction and is in harmony with information known to be true
A. True
B. False
3: Content listening means an obstacle to listening when people focus on the content level of meaning, or________
A. Literal meaning
B. Social level of meaning
C. Relational level of meaning
D. All of these
4: Critical listening is process of analyzing and evaluating the__________of messages
A. Accuracy
B. Legitimacy
C. Value of messages
D. All of these
5: Egocentric listening is an obstacle to listening when people focus more on the message of the other person involved in an interaction
A. True
B. False
6: Empathy is an element of “person-centeredness” involving “getting in contact with ________
A. Your own world
B. Another’s world
C. Both
D. None
7: Making a personal relational connection with the source of a message that results from the source and the receiver actively ______to create shared meaning and understanding is called engaged listening
A. Working alone
B. Working together
C. Working separately
D. All of these
8: An obstacle to listening that results from the physical location where listening takes place and competing sources is called
A. Egocentric listening
B. Experiential superiority
C. Environmental distraction
D. Factual diversion
9: An obstacle to listening when people fail to listen to someone else fully because they believe that they possess more or superior knowledge and experience than the other person is called
A. Egocentric listening
B. Experiential superiority
C. Environmental distraction
D. Factual diversion
10: An obstacle to listening that occurs when so much emphasis is placed on attending to every detail of a message that the main point becomes lost is called
A. Egocentric listening
B. Experiential superiority
C. Environmental distraction
D. Factual diversion
11: Genuineness is element of “person-centeredness” involving “being oneself” as __________as possible
A. Openly
B. Honestly
C. Mysteriously
D. Both a and b
12: Hearing is the passive physiological act of receiving sound that takes place when sound waves hit a person’s
A. Ear lobe
B. Ear canal
C. Eardrum
D. All of these
13: The third step in the listening process when meaning is assigned to sounds and symbolic activity is called
A. Interpreting
B. Perceiving
C. Evaluating
D. All of these
14: Listening is the active process of________and responding to symbolic activity
A. Receiving
B. Interpreting
C. Attending
D. All of these
15: An obstacle to listening that results from limitations or problems inherent in certain media and technology is called
A. Factual Diversion
B. Medium Distraction
C. Environmental Distraction
D. Message complexity
16: An obstacle to listening that occurs when people find a message so complex or confusing that they stop listening is called
A. Factual Diversion
B. Medium Distraction
C. Environmental Distraction
D. Message complexity
17: Past experience with the source means the obstacle to listening when previous encounters with a person lead people to dismiss or fail to critically examine a message because the person has generally been________in the past
A. Right
B. Wrong
C. Right or wrong
D. None
18: Plausibility is the extent to which a message seems
A. Legitimate
B. Illegitimate
C. Fraudulent
D. None
19: Receiving is the initial step in the listening process where ______connect
A. Hearing
B. Listening
C. Evaluating
D. Both a and b
20: Summarizing what another person has said to convey understanding of the message is called
A. Receiving
B. Interpreting
C. Reflecting
D. Listening
21: Rational listening means__________the interconnection of relationships and communication during the listening process
A. Recognizing
B. Understanding
C. Addressing
D. All of these
22: Respect is an element of “person-centeredness” involving the acknowledgment of other people exactly as they are, with no judgments or evaluation
A. True
B. False
23: The final step in the listening process that entails reacting to the message of another person is called
A. Reflecting
B. Interpreting
C. Responding
D. Receiving
24: An obstacle to listening when people focus on the points of a message that correspond with their views and interests and pay less attention to those that do not is called
A. Relational listening
B. Selective listening
C. Engaged listening
D. Egocentric listening
25: An obstacle to listening that occurs when people are distracted by words or phrases used in a message through negative response or unfamiliarity is called
A. Source distraction
B. Semantic distraction
C. Medium distraction
26: An obstacle to listening that results from auditory and visual characteristics of the message source is called
A. Source distraction
B. Semantic distraction
C. Medium distraction
D. Environmental distraction
27: Unconditional positive regard is an element of “person-centeredness” involving regarding the other as ___________ not just a “human doing”
A. A separate person of intrinsic worth
B. A separate person of intrinsic value
C. A human being
D. All of these
28: An indication that the material being provided ______be confirmed by other sources or means
A. Can
B. Cannot
C. Can or cannot
D. None
29: Wandering thoughts means an obstacle to listening involving daydreams or thoughts about things other than the message being presented
A. True
B. False
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Listening Communication MCQs
