Management of Problem Solving and Decision Making MCQs

Management of Problem Solving and Decision Making MCQs

Answer these 30 Management of Problem Solving and Decision Making MCQs and see how sharp is your knowledge of Management of Problem Solving and Decision Making.
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1: The_______ analysis of large amounts of quantified facts to aid in maximizing decision making?

A.   Big data

B.   Information

C.   Small data

D.   All of these

2: Possible alternatives without evaluation this process is known as ?

A.   Brainstorming

B.   Exchange of views

C.   Giving thought to

D.   None of these

3: Consensus Mapping is the process of developing group agreement on a solution to a problem?

A.   True

B.   False

4: The approach to generating new ideas involves three stages: (1) preparation, (2)_________ (3) evaluation.?

A.   Incubation

B.   Brooding

C.   Maturation

D.   None of these

5: Creativity way of thinking that has old ideas?

A.   True

B.   False

6: The standards that an alternative must meet to be selected as the decision that will _______the objective.?

A.   Accomplish

B.   Carry out

C.   Fulfill

D.   Unorganized

7: The process of selecting a course of action that will not solve a problem?

A.   True

B.   False

8: Decision Making faces 3 particular conditions :

A.   Certainty

B.   Risk

C.   Uncertainty

D.   All of these

9: How many steps of the process for arriving at a decision?

A.   2

B.   5

C.   6

D.   7

10: Group members focus on defending a solution while others try to come up with reasons the solution will work is known as Devil's Advocate Approach?

A.   True

B.   False

11: The implementation of a new idea is known as ?

A.   Innovation

B.   Creation

C.   Initiation

D.   None of these

12: The process of generating and evaluating alternatives using a structured ____ method.?

A.   Voting

B.   Abstaining

C.   Abandon

D.   Diminish

13: Significant decisions that arise in non ______ and non routine situations, for which the decision maker should use the decision-making model?

A.   Recurring

B.   Periodic

C.   Regular

D.   Intermittent

14: Problem is the situation that exists whenever objectives are being met.?

A.   True

B.   false

15: The process of taking _____action to meet objectives?

A.   Corrective

B.   Therapeutic

C.   Punitive

D.   None of these

16: Programmed Decisions that arise in recurring or routine situations, for which the decision maker should use decision rules or individual policies and procedures.?

A.   True

B.   False

17: The process of generating novel alternatives through role playing and______?

A.   Fantasizing

B.   Escapism

C.   Pipe dreams .

D.   All of these

18: A(n) ____________ decision maker likes to make quick decisions without taking the time to get the information that may be needed and without considering alternatives.

A.   reflexive

B.   reflective

C.   consistent

D.   important

19: The decision making condition in which you do not know what the exact outcome will be is ______.

A.   certainty

B.   uncertainty

C.   risk

D.   probability

20: Escalation of commitment refers to:

A.   one of the stages of the decision-making process.

B.   always making bad decisions.

C.   not admitting that we made a bad decision.

D.   a qualitative technique of analyzing solutions.

21: What advantage exists for using the decision-making model?

A.   It helps you make quicker decisions.

B.   It helps you make conscious decisions.

C.   It helps you avoid procrastination.

D.   It helps you feel better about your decisions.

22: The quantitative theory that is often used in service companies and focuses on waiting times is ______.

A.   capital budgeting

B.   queuing theory

C.   linear programming

D.   break-even analysis

E.   probability theory

23: The group decision making method that generates alternatives through the use of role playing and fantasizing is ______.

A.   synectics

B.   nominal grouping

C.   consensus mapping

D.   Delphi technique

24: ______ are the standards an alternative must meet in order to be selected as the decision to accomplish an objective.

A.   Criteria

B.   Ethics

C.   Codes of conduct

D.   Values

25: The devil’s advocate approach is used during which phase of the creative process?

A.   preparation

B.   incubation

C.   illumination

D.   evaluation

26: Using the bounded rational decision-making process makes most sense when the decision is:

A.   on a continuum.

B.   maximizing.

C.   nonprogrammed.

D.   programmed.

27: Product innovation refers to ______, while process innovation refers to ______.

A.   creating new ways of doing things; new goods or services

B.   creating new goods or services; new ways of doing things

C.   creating better products; improving the same product

D.   improving the same product; better products

28: The group decision making method that uses a series of confidential questionnaires to refine a solution is ______.

A.   synectics

B.   nominal grouping

C.   consensus mapping

D.   Delphi technique

29: Taking plenty of time to make decisions, gather information, and analyze several alternatives is characteristic of which kind of decision making style?

A.   reflexive

B.   reflective

C.   concise

D.   consistent

30: Within the creative process, the step in which you take a break from the process to possibly gain new insight is ______.

A.   preparation

B.   incubation and illumination

C.   evaluation

D.   implementing and controlling

31: When planning, you first make decisions about ______ and how you plan to meet them.

A.   objectives

B.   problems

C.   solutions

D.   tasks

32: Within the Six Step Decision Making Model, which step would you be most likely to use brainstorming?

A.   classifying and defining the problem

B.   setting objectives and criteria

C.   generating creative and innovative alternatives

D.   analyzing alternatives and selecting the most feasible

33: Differences between experts and novices are almost always a function of _____.

A.   Intelligence.

B.   Consensus.

C.   Heuristic.

D.   Learning