Virtual Assistant MCQs

Virtual Assistant MCQs

Answer these 100+ Virtual Assistant MCQs and assess your grip on the subject of Virtual Assistant.
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1: Writing down a list of daily tasks in the order they need to be accomplished is a(n)________

A.   ABC prioritization

B.   performing unpleasant tasks first

C.   Eisenhower box

D.   ordered list

2: A(n)_______ is a short summary used to describe a product, service or business that can be delivered within the short span of time.

A.   elevator pitch

B.   product description

C.   subtitle

D.   marketing pitch

3: Delays in social media communications are due to ____ .

A.   time to print

B.   the individual

C.   mail time

D.   Internet access

A.   Virtual assistant

B.   Remote office

C.   Virtual office

D.   Remote location

5: Which of the following business structures is most common for home based businesses?

A.   sole proprietorship

B.   partnership

C.   limited liability company

D.   corporation

6: Creating a work schedule will help you to _______

A.   determine your workable hours

B.   keep from being overwhelmed

C.   accomplish your daily goals

D.   all of the above

A.   less than 30%

B.   30 percent

C.   more than 30%

8: Fraud, breach of fiduciary duty, misrepresentation and unethical acts such as using a client's confidential information to compete against them are known as ... .

A.   business ethics

B.   ethics

C.   unfair practices

D.   privacy issues

9: _______ are the values that people use to decide whether a particular action or behavior is considered appropriate and acceptable.

A.   Business ethics

B.   Ethics

C.   Unfair practices

D.   Privacy issues

10: ________ is an online classified ad website where individuals and businesses can post ads for free, or for a low fee in some categories and areas.

A.   Craigslist

B.   Fiverr

C.   Upwork

D.   people per hour

11: VoIP services cannot be used for ______

A.   emergency calls

B.   sending faxes

C.   phone calls

D.   video chats

12: Which of the following is a designation given by the state of residence rather than a federal tax entity?

A.   sole proprietorship

B.   partnership

C.   limited liability company

D.   Corporation

13: _________ are the collective values of a company that are used to evaluate whether the behavior of members of the organization are considered appropriate and acceptable.

A.   Business ethics

B.   Ethics

C.   Unfair practices

D.   Privacy issues

14: It makes sense to charge lower fees for ______

A.   rush jobs

B.   simple jobs

C.   larger jobs

D.   complex jobs

A.   AW Stats

B.   Site Meter

C.   Google Analytics

D.   StatCounter

16: A _____ is a business set up by law to act as a single person.

A.   sole proprietorship

B.   Partnership

C.   limited liability company

D.   Corporation

17: _____ can free up quite a bit of time that you can turn into billable hours for clients.

A.   Providing additional services

B.   Hiring an assistant

C.   Delegating tasks

D.   all of the above

18: Social media platforms can be used for ________

A.   Providing customer service

B.   Promoting digital marketing campaign

C.   Posting reviews and opinions

D.   All of the above

A.   independent contractor agreement

B.   subcontractor agreement

C.   privacy policy

D.   non-disclosure agreement

20: Which of the following statements about Google's technical and quality guidelines is true?

A.   It is advantageous if your web server supports the If-Modified-Since HTTP header

B.   If using dynamic pages, it helps to keep the parameters short and the number of them few

C.   Avoid using robots.txt to prevent crawling of search results pages or other auto-generated pages, even if they don't add much value for users coming from search engines

D.   Submitting new pages of your website at as soon as they are online, helps to speed up indexing

21: Basic skills that are required to be successful as a Virtual Assistant include __________

A.   proficiency at typing

B.   computer software skills

C.   good communication skills

D.   all of the above

22: Which of the following is NOT an instant messaging application?

A.   Skype

B.   Gmail

C.   AIM

D.   Windows Live Messenger

23: A(n) ______ policy covers monetary damage that a client may suffer if they receive faulty services and protects the service provider in the event that they are sued.

A.   professional liability

B.   home insurance

C.   honesty

D.   Ethics

24: Which of the following is useful for managing both Facebook posts and Twitter feeds?

A.   HootSuite

B.   TweetDeck

C.   TweetGrid

D.   all of the above

25: All of the following are social bookmarking sites except

A.   Quora

B.   Digg

C.   LinkedIn

D.   Reddit

26: Prices for your services should be _______

A.   high enough to cover expenses

B.   low enough for people to hire you

C.   dependent on your experience

D.   all of the above

27: Which of the following is a great way for virtual assistants to meet and network with their peers?

A.   Virtual assistant organizations

B.   Virtual assistant conferences

C.   Virtual assistant trade groups

D.   all of the above

28: Which of the following uses videos as the presentation medium?

A.   Blogs

B.   Weblogs

C.   Microblogs

D.   Vlogs

29: _______ programs are used to create newsletters and other image based documents.

A.   Word processing

B.   Spreadsheet

C.   Email

D.   Graphics

30: A package of information about a business that is given to new clients is called a _____.

A.   resume

B.   marketing letter

C.   welcome kit

D.   intro package

31: Which of the following allows a user to access their computer or a clients computer via the Internet?

A.   remote desktop sharing

B.   instant messaging

C.   video chat

D.   online document storage

32: _____ is a virtual assistant's primary tool for reaching and communicating with their clients.

A.   Email

B.   Company website

C.   oDesk

D.   vWorker

33: __________________ programs are computer applications that create pages with multiple cells in a grid of rows and columns to resemble worksheets.

A.   Word processing

B.   Spreadsheet

C.   Email

D.   Graphics

34: The business image for an organization that caters to entertainers should be _________

A.   fun and energetic

B.   business-like and professional

C.   contemporary

D.   youthful and silly

35: Which of the following is a characteristic of social media communications?

A.   It is immediate

B.   Can be deleted

C.   Can be edited

D.   All of the above

36: Cloaking is a controversial SEO technique. What does it involve?

A.   Increasing the keyword density on the web pages

B.   Offering a different set of web pages to the search engines

C.   Hiding the keywords within the webpage

D.   Creating multiple pages and hiding them from the website visitors

37: A ________ is a set of one or more keys that when pressed trigger a specific software or operating system action.

A.   keyboard shortcut

B.   common action

C.   quick click

D.   Windows button

38: ___________________ is developing web content in such a way that you will increase your search engine ranking, making it easier for visitors to find you.

A.   Search engine marketing

B.   Site creation

C.   Search engine optimization


39: Which of the following is NOT a social media platform where users can post their own tips and reviews?

A.   Yelp

B.   Angie's List

C.   Second Life

D.   Foursquare

40: Virtual assistants should always _________

A.   keep their commitments

B.   use due diligence

C.   immediately correct any mistakes

D.   all of the above

41: Which of the following can help to earn more from current customers?

A.   hiring an assistant

B.   providing additional services

C.   creating more billable hours

D.   none of the above

42: Press ____ to search and replace in a word document.

A.   Ctrl + H

B.   Ctrl + Y

C.   Ctrl + V

D.   Ctrl + I

43: Virtual Assistants must protect all confidential information that they obtain while working with clients due to _________

A.   Business ethics

B.   Ethics

C.   Unfair practices

D.   Privacy laws

44: A(n)________ serves as the main point of contact for the company by answering phone calls, taking messages, scheduling appointments and making travel arrangements.

A.   virtual receptionist

B.   event planner

C.   research assistant

D.   virtual professional

45: Which of the following gives you common law protection against others in your state using the same name?

A.   registering the domain name

B.   registering the business name

C.   trademarking the business name

D.   all of the above

46: Which of the following allows users to connect to and monitor up to five social profiles with a free account?

A.   TweetGrid

B.   TweetDeck

C.   HootSuite

D.   TweetAdder

47: When making lists, it is best to ______

A.   keep one list

B.   make a daily list and long-term list

C.   make a list for each project

D.   manage multiple lists

48: A good way to combat procrastination is to prioritize a daily task list on the basis of ____ .

A.   ABC prioritization

B.   performing unpleasant tasks first

C.   Eisenhower box

D.   ordered list

49: _________________ provides basic information including a list of the services you intend to provide and their prices.

A.   Business plan

B.   Marketing plan

C.   Operations plan

D.   Competitive analysis

50: The _____________ of a website is very important.

A.   tone

B.   message

C.   colors

D.   all of the above