E-Commerce Technology MCQs
E-Commerce Technology MCQs
Our team has conducted extensive research to compile a set of E-Commerce Technology MCQs. We encourage you to test your E-Commerce Technology knowledge by answering these multiple-choice questions provided below.
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1: Most retailers still view e-commerce and mobile commerce channels as _________.
A. Competing with traditional brick-and-mortar stores.
B. Previous purchases, product preferences
C. Digital natives
D. Digital immigrants
2: Electronic funds transfers are also called _____.
A. Wire transfers
B. Business transfers
C. Money transfers
D. Telephone transfers
3: What is e-commerce?
A. The buying and selling of goods and services over the internet
B. Traditional brick-and-mortar retail stores
C. Social media marketing
D. Online advertising platforms
4: Which of the following is a key technology component of e-commerce?
A. Customer relationship management (CRM) systems
B. Enterprise resource planning (ERP) systems
C. Payment gateways
D. All of the above
5: What is a payment gateway in e-commerce?
A. The physical location where online transactions take place
B. The software that processes online payments securely
C. The platform used for online advertising campaigns
D. The server that hosts an e-commerce website
6: Which of the following is an example of a customer relationship management (CRM) system?
A. PayPal
B. Salesforce
C. Magento
D. HubSpot
7: What is inventory management in e-commerce?
A. The process of storing and shipping physical products
B. The management of customer orders and shipping information
C. The management of available stock and product levels
D. The process of tracking customer interactions and sales leads
8: What is a secure sockets layer (SSL) certificate used for in e-commerce?
A. To encrypt and secure online transactions
B. To manage customer relationships and sales leads
C. To optimize website performance and load times
D. To track website analytics and user behavior
9: Which of the following is an example of an e-commerce platform?
A. WordPress
B. Shopify
C. Twitter
D. Microsoft Excel
10: What is digital marketing in e-commerce?
A. The use of traditional advertising channels for online promotions
B. The marketing of products and services through digital channels like social media and search engines
C. The process of managing customer relationships and sales leads
D. The optimization of website performance and user experience
11: What is a content management system (CMS) used for in e-commerce?
A. To process online payments securely
B. To manage and organize website content
C. To track website analytics and user behavior
D. To provide customer support and live chat services
12: What is responsive web design in e-commerce?
A. The design of websites that are compatible with various devices and screen sizes
B. The optimization of website performance and load times
C. The management of customer orders and shipping information
D. The process of tracking customer interactions and sales leads
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E-Commerce Technology MCQs
