Purchasing in total quality and Supply Chain Management MCQs

Purchasing in total quality and Supply Chain Management MCQs

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1: QFD is the process of non understanding customer expectations and how well providers of products address these expectations.

A.   True

B.   False

2: _____is the use of statistical techniques to control a process or production method.

A.   Special influence transaction

B.   Quality function deployment (QFD)

C.   Statistical process control (SPC)

D.   None of these

3: What is total quality management (TQM) in supply chain management?

A.   A philosophy that emphasizes continuous improvement and customer satisfaction

B.   A strategy that focuses solely on cost reduction in purchasing activities

C.   A process of streamlining supply chain operations to minimize lead time

D.   An approach that prioritizes supplier relationships over product quality

4: What is the role of purchasing in total quality management?

A.   To negotiate the lowest price for materials and components

B.   To ensure that suppliers meet quality standards and specifications

C.   To increase the volume of purchases to maximize economies of scale

D.   To minimize supplier lead time and delivery delays

5: Which of the following is a key consideration in supplier selection for total quality management?

A.   Price competitiveness as the sole criterion for selection

B.   Supplier reputation and financial stability

C.   Supplier's commitment to quality and continuous improvement

D.   Availability of alternative suppliers in the market

6: What is the purpose of supplier evaluation in total quality management?

A.   To establish long-term contracts with preferred suppliers

B.   To monitor and assess supplier performance based on quality criteria

C.   To minimize communication and collaboration with suppliers

D.   To shift focus from quality to cost reduction in purchasing decisions

7: What is the significance of supplier development in total quality management?

A.   To promote competition among suppliers and drive down prices

B.   To enhance the capabilities and performance of suppliers

C.   To increase the number of suppliers to ensure supply availability

D.   To reduce reliance on suppliers and establish self-sufficiency

8: What is the purpose of quality audits in supply chain management?

A.   To evaluate the performance of logistics providers

B.   To ensure compliance with quality standards and requirements

C.   To minimize lead time in transportation and distribution

D.   To eliminate quality control measures and reduce costs

9: Which of the following is a characteristic of a quality-driven supply chain?

A.   High inventory levels to meet fluctuating demand

B.   Strict adherence to cost reduction in procurement

C.   Collaboration and integration among supply chain partners to improve quality

D.   Minimal communication and information sharing with suppliers

10: What is the significance of continuous improvement in supply chain management?

A.   To maintain the status quo and avoid disruptions

B.   To drive innovation and enhance supply chain performance

C.   To eliminate supplier relationships and seek new partnerships

D.   To increase bureaucracy and formalize processes

11: What is the role of cross-functional teams in total quality management?

A.   To promote departmental silos and discourage collaboration

B.   To encourage collaboration and problem-solving across different functions

C.   To establish individual accountability and competition

D.   To bypass suppliers and directly engage with customers

12: How can supplier collaboration contribute to total quality management?

A.   By minimizing supplier involvement and control

B.   By fostering open communication and shared goals

C.   By maintaining a competitive environment among suppliers

D.   By imposing strict quality control measures on suppliers