Business Process Re-Engineering MCQs

Business Process Re-Engineering MCQs

Our team has conducted extensive research to compile a set of Business Process Re-Engineering MCQs. We encourage you to test your Business Process Re-Engineering knowledge by answering these multiple-choice questions provided below.
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1: Business Processes are set of activities that transform a set of inputs into set of outputs using people & tool.

A.   True

B.   False

2: A Successful Business case should have thrush on which issue?

A.   Production

B.   Manpower

C.   Finance

D.   Support

3: The banks efforts for technology upgradation should precede the business re-engineering.

A.   True

B.   False

4: Business system planning study involves how many number of steps?

A.   One

B.   Two

C.   Four

D.   Five

5: Which of the following activity is included in planning phase of re-engineering project?

A.   Defining scope and boundaries of project

B.   Understanding the present process

C.   Making the Presentation

D.   Reconstructing the Process

6: Which technique is used when sufficient number of cases are reported for purpose of comparison of re-engineering process?

A.   Process benchmarking

B.   Process Orientation

C.   Process Formation

D.   Process Analyze

7: Which of the following is not a principle that should guide business process re engineering?

A.   Capture data at each source

B.   Fully redocument legacy processes

C.   Organize around outcomes

D.   Put decision point where work is performed

8: How much software maintenance work involves fixing errors?

A.   20 percent

B.   40 percent

C.   60 percent

D.   80 percent

9: Which of the following is not an issue to consider when reverse engineering?

A.   Abstraction level

B.   Completeness

C.   Connectivity

D.   Directionality

10: Which of these benefits can be achieved when software is restructured?

A.   Higher quality programs

B.   Reduced maintenance effort

C.   Software easier to test

D.   All of the above

11: Which of these activities would not be part of a process model for re-engineering a user interface?

A.   Correct ergonomic failings of the interface

B.   Design or expert users only

C.   Remodel the interface behavior

D.   Understanding the original interface

12: One of the most important implementations of competitive strategies is business process re-engineering (BPR). What is BPR?

A.   A customer's perception of a customer-focused business that offers the best value.

B.   A fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in cost, quality, speed and service.

C.   Organizational operations and development.

D.   A customer's perception that uses the Internet.

A.   The process of modernisation manufacturing technologies to improve quality.

B.   The process of using information technology to radically simplify the organisation's handling of administrative tasks.

C.   The practice of removing layers of management to improve the speed of decision-making.

D.   None of the above

14: The skeptic demonstrates a similar behaviour to the critic.

A.   True

B.   False

15: Choice of appropriate channel depends upon the type product or services to be marketed, the volume involved.

A.   True

B.   False

16: A business process is a network of ________ that receive inputs and produce outputs.

A.   Systems

B.   Activities

C.   People

D.   Functions

E.   Procedures

17: A vpn tunneling protocol operates at the ____ layer

A.   Data Link

B.   Network

C.   Application

D.   Session