Introduction To Business MCQs
Introduction To Business MCQs
These Introduction To Business multiple-choice questions and their answers will help you strengthen your grip on the subject of Introduction To Business. You can prepare for an upcoming exam or job interview with these Introduction To Business MCQs.
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1: Franchise systems are one type of __________ distribution system.
A. Corporate
B. Wholesale
C. Contractual
D. Administere
2: Franchising involves a(n) __________ vertical marketing system.
A. Cooperative
B. Corporate
C. Contractual
D. Administered
3: Business buyer behavior refers to the ________.
A. Buying behavior of consumers who buy goods and services for personal consumption
B. Buying behavior of the organizations that buy goods and services for use in the production of other products and services that are sold, rented, or supplied to others
C. Buying behavior of consumers who rely on small retailers for the regular supply of provisions
D. Decision process by which business buyers determine which products and services their organizations need to purchase
4: ___________ are merchant wholesalers who perform all of the distribution functions.
A. Providing place utility.
B. Wholesaler
C. Place
D. Full service wholesalers
5: A _______ organization typically has a _______ span of control.
A. flat; deep
B. flat; narrow
C. tall; wide
D. shallow; narrow
E. Flat; wide
6: Census data are ________ and ________ data for marketing researchers
A. Internal; primary
B. External; secondary
C. Primary data
D. None of these
7: Companies use _____ to coordinate their messages through every promotional vehicle.
A. It provides a tool for analyzing the relationship between goods and services.
B. integrated marketing communication
C. If licensed products are of poor quality
D. Both are focused toward enhancement and promotion of immediate sales
8: Functional departmentalization is used to divide an organization _______.
A. Quicker responsiveness
B. Chain of command
C. Based on a group's activities
D. Span of control
9: The many product lines at procter & gamble are an example of product ________.
A. Mix width
B. Line width
C. Mix length
D. Line length
10: Theory y assumes that people inherently ________.
A. Want to work and can exercise self-direction
B. Work to satisfy hygiene factors
C. Avoid responsibility and need to be closely controlled
D. Want to belong more than anything else
11: All of the following are businesses except ________.
A. US Postal Service
B. UPS
C. FedEx
D. From
12: All of the following are reasons why people start small businesses except ________.
A. Small businesses flexibility allows them to react quickly to changing market needs and trends.
B. Intrapreneur
C. Reduced levels of responsibility
D. Launching the first Starbucks store
13: The netherlands was the first nation built on _____.
A. Socialism
B. Capitalism
C. Communism
D. Democracy
14: The process of grouping jobs into logical units within the organization is known as _______.
A. Delegation of authority
B. Job specialization
C. Decentralization
D. The chain of command
E. Departmentalization
15: __________ are responsible for directly achieving organizational goals.
A. Organizational specialists
B. Line personnel
C. Chain of command managers
D. Staff personnel
16: _____ reprocess a good or service they buy before selling it again to the next buyer.
A. Retail firms
B. Industrial firms
C. Government agencies
D. Resellers
17: Entrepreneurs tend to be ________.
A. Risk averse
B. Negative
C. Optimistic
D. Dispassionate
18: Entrepreneurs usually start _____, beginning with _____ resources.
A. At the bottom/ limited
B. Small/ limited
C. Independently/ specialized
D. Small/ patented
19: Fees charged to consumers include ____.
A. Brokerage fees
B. Sales commissions
C. The costs of information search
D. All of the above
20: Few people will use your business? internet site to purchase products if they feel it is ______.
A. Not secure
B. Easy to use
C. Quick loading
D. Professional looking
21: Firewire supports a maximum of _______________ devices.
A. 127
B. 63
C. 4
D. 2
22: For an entrepreneur, a business plan ________.
A. A systematic, realistic evaluation of a venture's chances for success in the market.
B. A way to determine the principal risks facing the venture.
C. A game plan for managing the business successfully.
D. All the above
23: Good decision making is ____.
A. not predictive of real world behavior
B. a product of nature over nurture
C. an innate skill
D. a skill that can be taught
24: Goods can be divided into __________ goods and __________ goods.
A. Functional: aesthetic
B. Required: desired
C. Tactile: conceptual
D. Durable: nondurable
E. Product: service
25: Google and its adwords program is an example of a ________ disruptive business model.
A. Low-end
B. New-market
C. High-quality
D. Low-price
E. New-channel
26: Graphical elements that precede each item in a list are known as ________.
A. Call-outs
B. Slugs
C. Buttons
D. Bullets
E. Captions
27: Since the united states imports more products than it exports, it has a(n) _____.
A. Trade deflict
B. Trade surplus
C. Exchange rate
D. None of these
28: Teams have better communication than other workers because they get to ______.
A. Know each other better
B. Attend communication seminars
C. Earn extra benefits packages
D. Use better telephones
29: The term operations (or production) refers to all of the activities involved in producing _______.
A. Goods
B. Services
C. Both
D. None of these
30: In return for a fee to a franchiser, a business owner receives the right to _____.
A. Exempt from paying income taxes
B. Sell the franchiser's goods and services
C. Sole proprietorship
D. Are limited from personal liability in certain situations
31: Increased participation in small business exporting owes credit to _______.
A. Political constituents who have made inroads abroad.
B. Large events such as the Olympics that have brought attention to the potential in world markets.
C. Technological advances such as the Internet and PayPal for safely fulfilling orders.
D. Partnerships that small businesses have formed with large businesses.
32: Most workplace messages should be __________.
A. Indirectly
B. Chronologically
C. Directly
D. Topically
33: The number of employees reporting to a manager is referred to as the manager's _______.
A. Span of control
B. Centralized organization
C. Virtual organization
D. None of these
34: To strengthen your ideas and opinions with examples, facts, or details is to add _____ details.
A. Supportive
B. Analyzing
C. Informative
35: When stock prices decline steadily, investors refer to the market as a ________ market.
A. Bear.
B. Bull.
C. Dog.
D. Lion
36: The social and economic goals of __________ include private ownership of land and business.
A. Free Market
B. Communism
C. Capitalism
D. Socialism
37: When consumers reach the point of brand ______, the product becomes a specialty good.
A. Association
B. Desire
C. Awareness
D. Insistence
38: With ____ departmentalization, most employees report to two bosses.
A. Geographic.
B. Product.
C. Customer.
D. Matrix
39: Assumes that challenging, creative work will motivate employees to do their best.
A. Job self-actualization
B. Job equity
C. Job enrichment
D. Job enlargement
40: A brand can be any of the following except a ________.
A. Name
B. Term
C. Symbol
D. Price
41: Jasmine is categorizing journal entries in order to post to the _______.
A. Income statement.
B. Balance sheet.
C. Working papers.
D. Ledger
42: A(n) ______________ distribution strategy uses only one retail outlet in a given geographic area.
A. Exclusive
B. Convenient
C. Intensive
D. Selective
43: __________ warehouses are used to gather and redistribute products.
A. Storage
B. Distribution
C. Wholesale
D. Merchandising.
44: __________ warehouses are used to hold products for a relatively long time.
A. Packing.
B. Distribution.
C. Bonded.
D. Storage
45: __________ workers have a higher skill level than their current job requires.
A. Structurally unemployed
B. Frictionally unemployed
C. Contingent
D. Underemployed
46: 4. william ouchi referred to the american approach to management as _______ management
A. Recognition for a job well done
B. Type A
C. Motion Economy
D. Pay increases
E. Hygiene
47: Abraham maslow proposed the ____.
A. Hierarchy of human needs
B. Hawthorne effect
C. Hierarchy of production
D. Self-managed teams
E. Worker empowerment theory
48: Marketers define a ________ as any physical good, service, or idea that satisfies a want or need.
A. Product
B. Brand
C. Prototype
D. Concept testAModule
49: The ___________ is the nerve center of the informal organization.
A. Organizational database.
B. Intranet.
C. Grapevine.
D. Company newsletter
50: ____ is a payment representing some percentage of sales revenue.
A. A salary.
B. A commission
C. A wage.
D. None of the above
51: _____ offer higher interest rates than standard bank rates but with greater restrictions.
A. Time deposits
B. Demand deposits
C. Checking accounts
D. Money market accounts
E. Savings accounts
52: _____ refers to an organization's moral obligation toward all of its stakeholders.
A. Values
B. Legal obligation
C. Multicultural teams
D. Corporate social responsibility
E. Organizational behavior
53: A ____________ is the share of profits or percentage of sales a franchisee pays to a franchisor.
A. Premium
B. Royalty
C. Co-pay
D. Dividend
54: A man-made world event that would affect the labor market would be a(n) _____.
A. War
B. Tornado
C. Hurricane
D. None fo the above
55: A trade deficit occurs when ________.
A. Government spending exceeds government revenue
B. Government revenue exceeds government spending
C. Exports exceed imports
D. Exports are less than imports
56: A(n) _____ is a set of activities or steps that combine inputs to create a good or service.
A. Process
B. Business
C. Company
D. None of the above
57: A(n) __________ accepts savings and checking account deposits and provides home mortgage loans.
A. Savings and Loan Associations
B. Savings and banking Associations
C. Loan and banking Association
D. None of the above
58: An organizational chart is a graphic representation of ____
A. Formal communication channels within the organization
B. Casual communication channels within the organization
C. Both a and b
D. None of the above
59: Business continuity planning is interested in __________ disasters if possible.
A. Avoiding
B. Recognizing
C. Reacting to
D. Planning
60: Contemporary managers ___________.
A. Emphasize teamwork
B. Cooperation
C. Act as coaches rather than bosses
D. All of the above
61: Distribution systems _____ .
A. X allocate endless goods and services
B. Cannot satisfy everyone's wants
C. Only apply to services
D. All of the above
62: Employees join unions for the following reasons except ________.
A. Higher wages and benefits
B. Greater job security
C. Greater individual incentives
D. Collective bargaining
63: Essential business letter elements include the ____.
A. Date line and inside address
B. Message
C. Signature block
D. All of the above
64: Generally, industries are more attractive when the threat of substitutes is ________.
A. High
B. Low
C. Neutral (neither high or low)
D. High for manufacturing firms and low for service firms
E. High for service firms and low for manufacturing firms
65: Global competition forces firms to ________.
A. Become lean, fast, and flexible
B. Build up enormous cash reserves
C. Think locally
D. Become more hierarchical
66: Holding cash simply as a financial reserve is referred to as the ____ motive.
A. Precautionary
B. Opportunity
C. Speculatived
D. Disbursemente
67: In _______ e-commerce, the sellers and buyers are organizations.
A. Consumer to business
B. Business to business
C. Consumer to consumer
D. Business to consumer
68: In _____, an experienced manager shows a new employee how to perform job duties.
A. On-the-job training
B. Classroom training
C. Orientation training
D. Computer-assisted instruction
E. Realistic job previews
69: In a professional business letter, _____.
A. Extra line spaces should be included between the inside address and the salutation
B. Extra line spaces should be included between the salutation and the first paragraph
C. The date should follow the international date format
D. Extra line spaces should be included between the date and the inside address
70: In business relations all of the following are influenced by our personal ethics except ________.
A. Actions.
B. Job titles.
C. Thoughts.
D. Words
71: In the context of an organization's information system, external users _____.
A. Customers
B. Contractors
C. Suppliers
D. Both A & B
72: In-basket tests are examples of _____ tests.
A. Job performance
B. Physical ability
C. Honesty
D. Personality
E. Cognitive ability
73: It is easiest for management to deal with resistance when it is ________.
A. Covert
B. Deferred
C. Passive
D. Implicit
E. Overt
74: Managers are usually classified into three categories: executive, ____, and operational.
A. Development
B. Middle
C. Strategic
D. Decision
75: Managing team _____ is the most important skill required for effective team management.
A. Norms
B. Cohesiveness
C. Conflict
D. Membership
E. None of these
76: Objectives should be measurable and __________.
A. Specific
B. Achievable
C. Realistic
D. Timed
E. All of the above
77: One fundamental difference between a process chart and a process map is that __________.
A. The process chart adds a time dimension to the horizontal axis, while a flowchart is not time-oriented.
B. The process chart includes the supply chain, while the flowchart stays within an organization.
C. The process chart is more like a table, while the flowchart is more like a schematic diagram.
D. The process chart focuses on the customer and on the provider's interaction with the customer, while the flowchart does not deal directly with the customer.
E. None of these is true, because a process chart and a flowchart are the same thing.
78: Outsourcing followed by __________ is not simple.
A. Integration
B. Unionization
C. Backsourcing
D. Computerization
E. Just-in-time
79: Providing value to a _____ is the primary goal of any organization.
A. Stakeholder
B. Product
C. Competitor
D. Service
80: Retailers use ___________ as a way to make it easy for customers to navigate in the store?
A. Location
B. Atmospherics
C. Retail positioning
D. Merchandise mix
E. Store layout
81: Return on stockholders' equity is equal to____times times____ .
A. Net profit margin; fixed asset turnover; equity multiplier
B. Gross profit margin; total asset turnover; equity multiplier
C. Net profit margin; total asset turnover; equity multiplier
D. Net profit margin; total asset turnover; debt-to-equity ratio
82: Risk and return are ____ related.
A. Oppositely
B. Slightly
C. Directly
D. Inversely
E. None of the above
83: Technical skills may include the ability to ________.
A. To operate a printing press
B. To recruit new employees
C. To create and communicate goals
D. To monitor the performance of employees
E. To delegate work to others
84: The _______ describes the series of stages through which a product passes over time.
A. Product life cycle
B. Product benefits
C. Product visions
D. Product qualities
85: The appropriate position for the signature block is ____.
A. Aligned with the complimentary closing
B. One-half inch to the left of the body
C. One-half inch to the right of the body
D. Flush with the identification line
86: The bargaining power of a customer is weak if ________.
A. The availability of a rival product is limited
B. The cost of switching to a substitute is low
C. Competitors offer products with same benefits at lower prices
D. New entrants are offering a product that uses more recent technology
87: The characteristics of a product that a marketer offers are known as _____.
A. product benefits
B. product qualities
C. product visions
D. product features
88: The economy is a part of the _____ that influences all organizations.
A. Specific environment
B. General environment
C. Niche environment
D. Internal environment
89: The key to persuading customers to buy your products is delivering _____.
A. Value
B. The goods
C. Customer satisfaction
D. On time
90: The least preferred co-worker (lpc) questionnaire is used to measure whether ________.
A. The followers are able and willing
B. A leader is task- or relationship-oriented
C. The members are in the ingroup or out-group
D. Employees prefer servant leadership over situational leadership
E. The leader is high on the dimension of conscientiousness
91: The main difference between perfect competition and imperfect competition involves _____.
A. Types of consumers
B. The structure of the company
C. Control over price
92: The major advantage of borrowing money from friends or family to start a business is ________.
A. They will not usually expect a high rate of return on their investment
B. They will usually expect a high rate of return on their investment
C. They will usually expect a low rate of return on their investment
D. None of the above
93: The most popular printers for business use are ____ printers
A. Dot-matrix
B. Inkjet
C. Laser
D. Thermal drum
94: The most significant difference between a partnership and a sole proprietor is the ________.
A. Number of people contributing resources
B. Number of people using resources
C. Number of people who are using and contributing resources
D. None of the above
95: The motivation-hygiene theory is concerned with ________.
A. Self-esteem needs
B. Job satisfaction
C. Positive reinforcement
D. Affiliation needs
96: The process of starting new businesses, generally in response to opportunities, is ________.
A. Valuation
B. Entrepreneurship
C. Innovation
D. Sustainability
E. Harvesting
97: The role of the board of directors in an organization is to _____.
A. Choosing the CEO
B. Choosing an employee
C. Choosing an HR Manager
D. None of the above
98: The sales management process does not include ______ the sales force.
A. Organizing
B. Recruiting
C. Compensating
D. Training
E. Motivating
99: The senders address on the envelope is called the __________ address.
A. Official
B. Return
C. Standard
D. Professional
100: The specifics of carrying out tactical plans are ________.
A. Vision
B. Goal
C. Contingency plan
D. Operational plan
E. Tactical plan
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