Intercultural Communication in Business, Health Care, and Education MCQs

Intercultural Communication in Business, Health Care, and Education MCQs

Answer these 20+ Intercultural Communication in Business, Health Care, and Education MCQs and see how sharp is your knowledge of Intercultural Communication in Business, Health Care, and Education.
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1: Teacher immediacy refers to the verbal and nonverbal communication expressed by teachers that ______ the physical and psychological distance between teachers and students.

A.   Increases

B.   Mediates

C.   Reduces

D.   Complements

2: Organizations in collectivistic cultures are likely to emphasize ______.

A.   Group harmony and teamwork

B.   Individual incentive and motivation

C.   Dualistic management

D.   Monotheistic management

3: A unique feature of Germany’s economic structure is ______.

A.   That the currency most desired is the U.S. dollar

B.   A state-regulated apprentice system where young adults learn a well-defined skill, for which they receive a state diploma

C.   A government regulated legal prostitution system for both men and women

D.   Free health care

4: Unlike workers in the United States, Mexican workers are usually ______.

A.   Not rewarded for investing

B.   Monochromatic

C.   Individualistic

D.   Not rewarded for initiative

5: Persons in Western cultures, such as the United States, which are often individualistic, generally believe that the origins of illness are rooted in ______.

A.   Supernatural forces

B.   Societal factors

C.   Factors within the natural environment

D.   The individual patient

6: Organizations in individualistic cultures are likely to emphasize ______.

A.   Group harmony and teamwork

B.   Individual incentive and motivation

C.   Dualistic management

D.   Monotheistic management

7: Some experts maintain that Japanese organizations are essentially social organizations where two key features are ______.

A.   Advancement via age and sex

B.   The Japanese equivalent of social security and Medicare

C.   Tenure-track level management

D.   Lifetime employment and seniority grading

8: German organizations are essentially social organizations, of which two key features are lifetime employment and seniority grading.

A.   True

B.   False

9: A unique feature of Japan’s economic structure is a state-regulated apprentice system through which young adults learn a specialized skill, for which they receive a state diploma.

A.   True

B.   False

10: Chinese workers will probably not initiate communication with a manager, even if they have concerns about the way a job is being handled.

A.   True

B.   False

11: In many non-Western cultures, illness is often attributed to societal and/or supernatural conditions.

A.   True

B.   False

12: Across cultures, regardless of age, culture, and nationality, patients prefer to take part in joint decision making with their doctors.

A.   True

B.   False

13: In the United States, verbal immediacy behaviors include the judicious use of humor, self-disclosure, narration (storytelling), and the prosocial use of certain types of power, such as expert power and referent power.

A.   True

B.   False

14: U.S. workers do not wish to call attention to themselves for outperforming coworkers and may be ashamed and embarrassed if recognized above others.

A.   True

B.   False

15: Cultural context is an accumulated pattern of ________ held by an identifiable group of people with a common verbal and nonverbal symbol system.

A.   Value

B.   Beliefs

C.   Behavior

D.   All of these

16: Environmental context is the _________ location of communication within some cultural context.

A.   Geographical

B.   Psychological

C.   Both a & b

D.   None of these

17: The study and use of communication strategies to inform and influence individual decisions that enhance health is known as ______ .

A.   Other-face

B.   Self-face

C.   Cultural context

D.   Health communication

18: Immediacy is the _________ distance or closeness between interactants.

A.   Physical

B.   Psychological

C.   Both a & b

D.   None of these

19: Learning styles is an individual’s unique way of _______ information to solve problems.

A.   Gathering

B.   Storing

C.   Retrieving

D.   All of these

20: Organizational culture is an organized pattern of values, _______ and communication channels held by the members of an organization.

A.   Beliefs

B.   Behaviors

C.   Both a & b

D.   None of these

21: Face-to-face interaction between the patient and his or her individual health care provider is known as _______ .

A.   Patient–provider communication

B.   Perceptual context

C.   Acculturative stress

D.   Affective component

22: Perceptual context is the _______ of the persons engaged in communication and how they affect information processing.

A.   Patient–provider communication

B.   Perceptual context

C.   Acculturative stress

D.   Affective component