Issues Management and Crisis Communication MCQs
Issues Management and Crisis Communication MCQs
Discover an extensive repository of Issues Management and Crisis Communication MCQs designed to reinforce your understanding of the subject. We offers valuable Issues Management and Crisis Communication MCQ resource to assess your knowledge
1: A crisis is a significant threat to operations that can have ___________ consequences to the company or organization involved.
A. Long term, positive
B. Short term, positive
C. Short term, negative
D. Long term, negative
2: Effective crisis management requires the preparation of a crisis plan and the careful application of that plan, adapting as necessary to the evolving situation.
A. True
B. False
3: Often, the disasters are predictable
A. True
B. False
4: Issues management can be defined as an anticipatory, strategic management process that helps organizations detect and respond appropriately to emerging trends or changes in the
A. Social environment
B. Political environment
C. Socio Political environment
D. None of these
5: Litigation Crisis is a crisis driven by a lawsuit and that plays out in the court of
A. Public opinion
B. Legal system
C. Both
D. None
6: Organizational Crisis involves
A. Human error
B. Criminal behaviour
C. Deliberate sabotage
D. All of the above
7: A company or organization is viewed as ______ if it is monitoring and responding to situations as they are identified, before they erupt
A. Reactive
B. Proactive
C. Both
D. None
8: Product Crisis demand product recall
A. True
B. False
9: A case where a manufacturing defect or bad ingredient(s) in a major product create a public hazard and the company is held responsible is known as
A. Organizational Crisis
B. Litigational crisis
C. Product Crisis
D. All of the above
10: Being reactive is when an organization
A. Acts in advance
B. Does not act in advance
C. Monitors situation before they erupt
D. A & C
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Issues Management and Crisis Communication MCQs
