Communication and the Workplace MCQs

Communication and the Workplace MCQs

Answer these Communication and the Workplace MCQs and see how sharp is your knowledge of Communication and the Workplace.
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1: Formality creates distance_________ and establishes clear relational connections among people

A.   Among workers

B.   Among management

C.   Between workers and management

D.   None

2: The attention to punctuality and dedica­tion to a task that is connected with the nature of industry

A.   Punctuality

B.   Dedica­tion

C.   Both

D.   None

3: Instrumental goals can involve _________assessment of performance

A.   Direct

B.   Indirect

C.   Both

D.   None

4: Professional face refers to ____________ styles that are appropriate for people to present to others in a workplace

A.   Behaviors

B.   Courtesy

C.   Interaction

D.   All of these

5: Relational goals are the goals that typically involve

A.   Intimacy

B.   Support

C.   Both

D.   None

6: The process by which repeated every­day practices create a “structure” for performance in the future is called

A.   Elutriation

B.   Sedimentation

C.   Clarification

D.   None

7: Any unwelcome sexual advance or conduct on the job that creates __________ working environment;

A.   Intimidating

B.   Hostile

C.   Offensive

D.   All of these

8: Structuration theory points to the regularities of human relationships that act as rules and resources drawn on to enable or constrain social interaction

A.   True

B.   False

9: The preparation for becoming a worker taking place from early moments of child­hood onward is called vocational anticipatory socialization

A.   True

B.   False