Microsoft outlook MCQs
Microsoft outlook MCQs
These Microsoft outlook multiple-choice questions and their answers will help you strengthen your grip on the subject of Microsoft outlook. You can prepare for an upcoming exam or job interview with these Microsoft outlook MCQs.
So scroll down and start answering.
1: What information can Outlook help you manage?
A. Calendars
B. All of these
C. Contacts
D. E-mail
2: To move among the Outlook Window, the Navigation Pane and the Reading Pane, hit:
A. TAB
B. F1
C. ENTER
D. CNTRL+ENTER
E. CNTRL
3: How do you delete just the attachment in an email, not the whole email, so it doesn't take up space in your account?
A. Press the delete button
B. Right-click the attachment and choose Remove Attachment
C. Right-click the email and choose Remove Attachment
D. Drag the attachment to the Deleted folder
E. Shift + click the attachment
4: You need to send e-mails to the same group of people on a weekly basis. Choose the best and quickest way to do this each week?
A. Create a rule that groups all the contacts into one group and send to the group
B. Click the Bcc: box and individually select each contact to add their e-mail addresses into the Bcc: box
C. Create a Distribution Group in your Address Book and send the e-mail to the Group name
D. Click the To: box and individually select each contact to add their e-mail addresses into the To: box
5: True or False: You CANNOT customize the Ribbon.
A. False
B. True
6: True or False: You can now recall/replace an already-sent message from/to any recipient who uses Outlook.
A. True
B. False
7: True or False: You can set the Start time and the End time in Calendar.
A. True
B. False
8: To switch to the calendar, you must quit and restart Outlook?
A. True
B. False
9: When you mark a task as complete, what happens to it?
A. It appears crossed off and sticks to the day on which you completed it
B. It gets moved to the to-do bar
C. It is deleted from Outlook
10: You have updated several contacts in your contacts folder but whenever you return to the contact, the changes are not there. What is the most likely cause of this situation?
A. You should have deleted the contact and started fresh
B. You are not allowed to save changes
C. You did not save the changes when you exited the contact after editing
D. The contacts were created in the wrong folder
11: You decide to save your Calendar as a Web Page. What format are Web Pages saved in?
A. HLTM
B. HMTL
C. HTML
D. Rich Text Format
12: True or False: To switch to the calendar, you must quit and restart Outlook
A. False
B. True
13: To move messages to a specific Folder in Outlook you would...
A. Double click the message
B. Right Click the message, choose Copy to Folder
C. Select the Message and Choose File, then choose Copy
D. Right Click the message, choose Move to Folder
14: True or False: When printing your contacts, you can specify the number of columns appearing in a printout.
A. False
B. True
15: When you choose to encrypt an e-mail, the encryption is applied to:
A. Only the attachments
B. Both the message contents and attachments
C. Only the message contents
16: You have opened a message and want to send a reply to the sender and everyone who has been carbon copied on the original message. What button do you select so that everyone receives the reply?
A. Reply to Everyone
B. Send to All
C. Reply
D. Reply to All
17: True or False: You can display Print Preview even if the computer is not connected to a printer.
A. True
B. False
18: True or False: The Global Address List is a list of all user names and global distribution lists in a particular organization that is created and maintained by the Microsoft Exchange Administrator.
A. False
B. True
19: True or False: Spell Check is an available feature in this program.
A. True
B. False
20: Important e-mail, your schedule for the day, and your list of things to do are displayed in the To-Do Bar ?
A. Yes
B. No
C. Don't Know
D. Maybe
21: Which feature helps you to display your name and other contact details automatically at the end of any message you send?
A. Frames
B. Footers
C. Signatures
D. Headers
22: Does Outlook show the day an email was sent?
A. Yes
B. all of these
C. Sometimes
D. depends on the email
23: What would you do if you want to send a particular email to 25 persons at one go and you do not want anyone in those 25 recipients to know who else received the email?
A. Use CC and send the mails
B. Address the email to yourself, and then use Bcc for the other 25 email addresses
C. Print and use the postal service
D. Use 'from' and send the emails separately
24: Can you add a signature to your emails?
A. No
B. Yes
25: How do you know an email was sent successfully?
A. If you see an e-mail with the same subject in Inbox, you were successful.
B. If you see an e-mail with the same subject in Outbox, you were successful.
C. If you see an e-mail with the same subject in Sent Items, you were successful.
D. If you see an e-mail with the same subject in Trash, you were successful.
26: True or False: Outlook allows you to create a contact based on another contact.
A. True
B. False
27: Can a contact be assigned to more then one distribution list?
A. Yes, but only in two lists.
B. Yes, but only up to three lists.
C. No
D. Yes
28: True or False: You can specify the number of copies when printing an email on Outlook.
A. False
B. True
29: Can you set an alert for an appointment?
A. Yes
B. Yes, but only for 30 mins before the appointment
C. No
30: What is CTRL N when viewing the Inbox?
A. saves a command
B. pastes a command
C. cuts a command
D. nothing
E. creates a new message
31: In a new message window, the Bcc stands for:
A. Beaurocratic Common Cause
B. Bank Cheque Cancelled
C. Binding Company Complaints
D. Blind Carbon Copy
32: Which type of e-mail server can be used with Outlook?
A. All of these
B. HTTP
C. POP3
D. IMAP
33: Which of the following is a valid e-mail address?
A. jack@kilby@orlando.com
B. marconis@mit
C. antoniol@orlando.com
D. henryford.orlando.com
34: How much mail can I delete?
A. 15
B. 10
C. Unlimited
D. 5
E. 1 at a time
35: Can you mark an email for follow up?
A. Yes
B. Depends with folder the email is in
C. No
36: Outlook allows you to CC someone in a message.
A. True
B. False
37: Pick the TRUE statement in reference to changing a meeting time.
A. Meeting times can be changed by clicking and dragging the meeting when viewing in the calendar
B. Meeting times cannot be updated
C. When meeting times conflict with each other, you are not notified
D. When a meeting has been changed updates are not sent to the attendees
38: Can you customize the look of your outlook homepage?
A. yes
B. no
C. only change the layout
D. only change the color
39: Which e-mail server can be used with Outlook?
A. Gmail
B. Hotmail
C. All of these
D. Yahoo!
40: True or False: If you see a paper clip icon in your received email, it means that the email contains attachments.
A. False
B. True
41: Can you create "rules" to customize your email management?
A. No
B. Yes
42: How do you start Outlook?
A. Open Accessories and Start Outlook
B. Open Control Panel and Start Outlook
C. Click Start, and then click Microsoft Office – Microsoft Outlook 2007 from All Programs in the Start menu
D. Open Programs and Outlook will start automatically
43: What attribute(s) can you change on a Note?
A. All of these
B. Size
C. Colour
D. Font
44: Is Outlook compatible with IMAP email servers?
A. No.
B. Only when forwarded.
C. Not Outlook 2007.
D. Yes.
E. Only as incoming mail, not as sent mail.
45: Could you directly make an appointment request through you calendar?
A. No
B. Sometimes
C. Yes
46: 1.In Outlook, there is a feature that lets you share your calendar with your family and co-workers ?
A. No
B. Not sure
C. Maybe
D. Yes
47: Can you categorize items on your calendar?
A. Only recurring items
B. Yes
C. No
D. Only non-recurring items.
48: Contacts contain contact information about?
A. Company Names
B. All of these
C. Names
D. Email Addresses
E. Phone Numbers
49: Can I request an email delivery notification?
A. Yes
B. No, this feature does not exist.
50: When sending e-mail, you click the _____ button ?
A. Inbox
B. Send
C. Outbox
D. Delete
E. Sent Items
51: Can you manage someone else's calendar if given permission?
A. No
B. Yes
52: What can you import into Outlook 2010?
A. received mail
B. account settings
C. All of these
D. address book
53: True or False: The Quick Access Toolbar is customizable
A. False
B. True
54: Can you create archive folders?
A. Emails stay in the Inbox, so they are automatically archived
B. Yes
C. No such feature exists
55: What does BCC Stand for?
A. By Company Copy
B. Blind Checked Copy
C. Binded Copy Crypted
D. By Certified Check
E. Blind Carbon Copy
56: Within Tasks view, you may choose to view only:
A. All of these
B. By Person Responsible
C. Completed tasks
D. Overdue tasks
57: The shortcut CTRL+R is used to __________ mail?
A. Compose
B. Save
C. Forward
D. Reply to
58: Can you categorize emails?
A. no
B. depends what folder they are in
C. yes
59: There is no way to save a contact using Outlook.
A. False
B. True
60: Outlook allows you to flag a message to indicate that:
A. The message has been replied to
B. The message has been deleted
C. The message has been forwarded
D. The message needs follow up attention
61: True or False: You can save not only an e-mail address, but also information such as birthdays, job titles, and titles in Contacts.
A. False
B. True
62: Can I set a rule for Office Outlook to automatically move any email from specified sender to a specific folder?
A. Yes, but it won't work for some types of email messages
B. Yes
C. No
D. Yes, but it runs manually
63: True or False: You can have multiple active items copied to the Office Clipboard at one time.
A. False
B. True
64: What toolbar do you use to set up a conference call?
A. New Mail Message Tab
B. Meeting Request Tab
C. Review Tab
D. File Tab
65: Which of the following is a sensitivity level to which an e-mail can be set?
A. All of these
B. Confidential
C. Private
D. Personal
66: What is the difference between Reply and Reply to All?
A. Reply sends the reply to the sender and there is no such button as Reply to All
B. Reply only sends the reply to the sender and Reply to All sends the replies to all contacts in your contact folder
C. Reply only sends the reply to the sender and Reply to All sends the reply to all recipients of the e-mail
D. There is no difference
67: How does a new, unread message display in the Inbox?
A. The header is flagged
B. The header is red
C. The header is bold
D. The header contains the sender's username
68: True or False: You can create an appointment from a message.
A. False
B. True
69: You accidentally delete an email from the inbox and need to restore it. What action do you take?
A. Drag the message from the Deleted Items folder back to the Inbox
B. Right Click on the Deleted Items folder and click Empty Deleted Items
C. You cannot undo the deletion
D. You phone the Network Administrator and ask him or her to restore yesterdays backup
70: True or False: You can run macros in Outlook?
A. True
B. False
71: How do you set a scheduled team meeting for every Monday at 2:00?
A. MS Office Assistant
B. Alert Assistant
C. Impossible
D. Recurring Reminders
E. Tools
72: You need to organize your e-mails so that you can find them quickly. Choose the best way to do this.
A. Create sub-folders in your Inbox and set up rules to place messages in those folders
B. Create a rule to Sort e-mails by Date
C. Create a rule to Sort e-mails by Sender
D. Create a rule to Sort e-mails by Subject
73: True or False: If an e-mail account has not been set up, you cannot send or receive e-mail.
A. True
B. False
74: Which of these email accounts cannot be added to Outlook?
A. Hotmail
B. AOL
C. Yahoo
D. Gmail
E. None... All can be added
75: True or False You can set Shortcut Keys to match your color categories?
A. False
B. True
76: Which of the following views does NOT have its own view bar?
A. Journal
B. Calendar
C. Tasks
D. Contacts
77: You have just received 5 messages which are now in your inbox. Three of these messages have the High Importance message setting. What symbol is used to indicate a message has been set with High Importance?
A. !
B. &
C. *
D. %
E. #
78: True or False: It is possible to view others' calendars, inboxes & contacts if they allow you to do so.
A. True
B. False
79: What is the default flag colour which appears when you click on a flag icon in Outlook?
A. Red
B. Blue
C. Yellow
D. Black
80: If I make changes to an appointment, do my colleagues receive these changes?
A. No
B. Yes
81: Can you cancel an email after you send it?
A. No, but you can recall it.
B. Yes, if you press cancel no one will see it.
82: True or False: Outlook has a function for automatically sorting your mail such as by allocating colors to mail.
A. True
B. False
83: What does BCC Stand for
A. Blind Checked Copy
B. Blind Carbon Copy
C. By Company Copy
D. By Certified Check
84: True or False: You cannot display Print Preview unless the computer is connected to a printer.
A. False
B. True
85: Which of the following items can you perform through the "Quick Steps" section on the Tool bar?
A. Reply & Delete
B. None of the answers listed
C. All of the answers listed
D. Inbox
E. Create New
86: How do I delete mail?
A. Select the message(s) you want to delete and click the Delete Mail icon
B. both of these
C. Delete key on your keyboard
87: With Outlook 2003, you are seeing all kinds of strange behavior running with Exchange 2010. What is the best solution?
A. Turn off Cache Mode
B. Reinstall Outlook
C. Upgrade to the latest version of Outlook
D. Rebuild the Profile
88: To send a picture as an attachment to someone you would choose..
A. Attach File
B. Forward
C. Reply sends the reply to the sender and there is no such button as Reply to All
D. Attach Item
89: If you send an email and want to get it back because you forgot to put in important information, how do you get it back and send out the right email?
A. Click on Actions: Recall and Replace
B. Click on Actions: Recall on read email.
90: Can you group emails by interets?
A. No
B. Yes
91: Which option provides you with the function of using it as a notepad to write down small pieces of information?
A. Notes
B. None of the answers are correct.
C. Tasks
D. Scratch Pad
E. Storage
92: You are reading an e-mail without opening it. How are you able to do this?
A. The message is selected and you are reading it through your internet browser.
B. The message is selected and you are reading it in the preview pane.
C. This is an impossible scenario.
D. You have set your inbox to automatically show the contents of all messages.
93: You share your calendar with your colleague. You do not want him to view your personal appointments. What do you do?
A. Delete the appointment before sharing the calendar
B. Mark the appointment as Private
C. Right Click the Appointment and choose Hide
D. DonÃt put private appointments in your Calendar!
94: True or False: The Quick Access Toolbar cannot be moved.
A. False
B. True
95: The Rules Wizard includes templates for the most commonly used rules, these include...
A. Start from a Blank Rule
B. (none of these)
C. Stay up to Date
D. (all of these)
E. Stay Organized
96: What view must you be in to schedule a meeting via Outlook?
A. Mail
B. Tasks
C. Contacts
D. Calendar
97: You want to create a task that repeats every third Monday of the month. What do you click on the Ribbon?
A. Re-Occur
B. Recurrence
C. Repeating
D. Replicate
98: What is the easiest way to send an email with full details of a contact in your contacts list to one of your colleagues through Outlook?
A. Go to the Contacts folder and capture the contact information as an image.
B. Select the contact and forward it as an attachment via email.
C. Copy and paste the information into an email and send it.
D. Take a screen-shot and send as an email
99: You have six new messages in your inbox. Two of the messages have attachments. How do you know this without opening the messages?
A. Paper clip symbols appear next to the messages
B. The filename appears in the subject line
C. Staple symbols appear next to the messages
D. The word "attachment" is part of the subject line
100: What does the reading pane display?
A. The contents of the clipboard
B. The contents of the selected folder
C. The contents of a web page
D. The contents of the selected item
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Microsoft outlook MCQs
