Managing Organizational Behavior MCQs

Managing Organizational Behavior MCQs

These Managing Organizational Behavior multiple-choice questions and their answers will help you strengthen your grip on the subject of Managing Organizational Behavior. You can prepare for an upcoming exam or job interview with these 60 Managing Organizational Behavior MCQs.
So scroll down and start answering.

1: ______ is a neutral third party who resolves a conflict by making a binding decision.

A.   Arbitrator

B.   Attitudes

C.   Attribution

D.   BCF Statement

2: Positive or negative evaluations of people, things, and situations is known as ?

A.   Arbitrator

B.   Attitudes

C.   Attribution

D.   BCF Statement

3: _________ is the process of determining the reason for someone’s behavior and whether that behavior is situational or intentional?

A.   Arbitrator

B.   Attitudes

C.   Attribution

D.   BCF Statement

4: BCF statement that describes a conflict in terms of behaviors, consequences, and feelings in a way that does not maintain ownership of the problem?

A.   True

B.   False

5: Employee efforts that go above and beyond the call of duty is known as ?

A.   Citizenship Behavior

B.   Coalition

C.   Collaborative Conflict Resolution Model

D.   None of these

6: A ____of alliances that help achieve an objective is known as ?

A.   Network

B.   Netting

C.   Cold-heartedness

D.   individual component

7: A collaborating conflict resolution of models that calls for?

A.   Stating the problem in a BCF statement

B.   Getting the other party to acknowledge the problem or conflict,

C.   Both a and b

D.   None of these

8: A situation in which people are in agreement and supporter is

A.   Known as conflict?

B.   True

C.   False

9: A situation in which disagreement and opposition support the achievement of individual objectives is known as functional conflict ?

A.   True

B.   False

10: A Mediator neutral second party who helps resolve a conflict?

A.   True

B.   False

11: The study of actions that affect performance in the workplace is known as?

A.   Organizational behavior

B.   Organizational culture

C.   Organizational work

D.   None of these

12: The Perception process of ?

A.   Selecting

B.   Organizing

C.   Interpreting environmental information.

D.   All of these

13: A personality combination of?

A.   Behavioral

B.   Mental

C.   Emotional traits that define an individual

D.   All of these

14: The politics process of ______and using power ?

A.   Gaining

B.   Losing

C.   Gaining and losing

D.   None of these

15: The ability to influence others’ behavior is known as ?

A.   Power

B.   Pygmalion Effect

C.   Politics

D.   None of these

16: The theory that managers’ attitudes toward and expectations and treatment of employees largely determine their performance is known as?

A.   Power

B.   Pygmalion Effect

C.   Politics

D.   None of these

17: The separate exchange of favors and privileges to accomplish objectives is known as reciprocity?

A.   True

B.   False

18: The body’s reaction to ______demands?

A.   Ecological

B.   Environmental

C.   Conservation

D.   All of these

19: A person who likes to cooperate with others and is easy to work with is expressing ______.

A.   open to experience

B.   extraversion

C.   conscientiousness

D.   agreeableness

20: Which term refers to the study of actions that affect work performance?

A.   Organizational change

B.   Organizational alignment

C.   Organizational behavior

D.   Organizational development

A.   personality type

B.   interpersonal relations

C.   organizational change

D.   management behavior

22: The belief that the ends justify the means and power should be used to reach the desired ends is ______.

A.   risk propensity

B.   optimism

C.   locus of control

D.   Machiavellianism

23: ______ can negatively or positively influence all other organizational behavior (OB) foundations.

A.   Values

B.   Attitudes

C.   Behaviors

D.   Thoughts

24: The type of power based on the user’s relationship with influential people is ______ power.

A.   coercive

B.   connection

C.   legitimate

D.   expert

25: An employee’s efforts that go above and beyond the call of duty are called ______.

A.   ethical fortitude

B.   justice behavior

C.   citizenship behavior

D.   overachievement

26: The belief in your own capability to perform in a specific situation is ______.

A.   self-efficacy

B.   optimism

C.   self-esteem

D.   gratitude

27: The process of developing relationships for the purpose of socializing and career building is ______.

A.   reciprocity

B.   coalition building

C.   networking

D.   negotiation

28: What is the first step in planning the negotiation process?

A.   Research the other party or parties involved in the negotiation.

B.   Set objectives for conflict resolution.

C.   Develop trade-offs or other options.

D.   Anticipate questions or objections to the negotiation process.

29: The personality trait wherein the person is responsible, dependable, organized and hardworking is ______.

A.   openness to experience

B.   conscientiousness

C.   extraversion

D.   agreeableness

30: The power based upon the user’s ability to influence others by providing something of value is ______.

A.   legitimate

B.   connection

C.   referent

D.   reward

31: The conflict management style that attempts to resolve conflicts by passively giving in to the opposing side is ______.

A.   avoiding conflict

B.   accommodating conflict

C.   negotiating conflict

D.   collaborating conflict

32: Seeing things from your own perspective rather than someone else’s is ______.

A.   selectivity

B.   frame of reference

C.   expectations

D.   stereotyping

33: The conflict management style that tries to resolve conflict by working together to find an acceptable solution is ______.

A.   collaborating conflict

B.   avoiding conflict

C.   negotiating conflict

D.   accommodating conflict

34: A professor assigns grades due to _________ power.

A.   Coercive

B.   Referent

C.   Reward

D.   Legitimate

35: A change capable organization ________.

A.   Links the present and the future

B.   Discourages diverse teams

C.   Discourages mavericks

36: An example of an input at an organizational level is ________.

A.   Otivation

B.   Conflict

C.   Power

D.   Communication

E.   Structure

37: The primary task of an organization’s __________ team is to control access to systems or resources.

A.   Human element

B.   Management

C.   Change control

D.   Change control

38: In managing employees under an incentive pay plan, a manager should __________.

A.   Design complex plans that cover all contingencies.

B.   Set goals with employees, but then leave them alone to pursue those goals.

C.   Set stretch goals that are very difficult (perhaps impossible) to achieve.

D.   Regularly communicate with employees about the plan.

E.   Change the plan frequently to continue to motivate subordinates

39: The _____ model suggests that managers should monitor employees' perceptions of fairness.

A.   Equity

B.   Lot

C.   Bunch

D.   List

40: It is important for your group to develop a ___________ of viable options.

A.   Lot

B.   Bunch

C.   List

D.   Variety

41: Learning has _____ effect on performance and _____ effect on commitment.

A.   A moderate positive; a weak positive

B.   A weak positive; a moderate negative

C.   A moderate negative; a moderate positive

D.   A weak negative; a strong positive

E.   A strong positive; a moderate negative

42: Of the bases of power, research indicates that ________ power is most effective.

A.   Personal

B.   Coercive

C.   Reward

D.   Legitimate

E.   Positional

43: Sales quotas and piecework are best measured using ________ goals.

A.   Behavioral.

B.   Objective

C.   Task

D.   Project

E.   Reinforcement

44: Success in health communication interventions begins with ____________.

A.   Consumers

B.   Behavioral.

C.   Objective

D.   Task

45: The _____ includes an element of an organization that a customer experiences.

A.   Human resource

B.   Organizational culture

C.   Service environment

D.   Service recovery

46: The _____ is the person who records and talks about group dynamics and processes.

A.   Gatekeeper

B.   Standard setter

C.   Encourager

D.   Commentator

E.   Harmonizer

47: The organizational culture dimension of attention to detail is characterized by ________.

A.   Tolerance

B.   Fairness

C.   Precision

D.   Collaboration

E.   Security

48: The three formal communication channels in organizations are categorized as _____.

A.   Downward

B.   Horizontal

C.   Upward

D.   All of the above

49: Modern information systems _____ an organization's need for hierarchy and _____ its efficiency.

A.   Increase; increase

B.   Decrease; increase

C.   Increase; decrease

D.   Decrease; decrease

50: If your role in a group is to increase the team's efficiency, you are probably the ______.

A.   Planner

B.   Manager

C.   Facilitator

D.   Functionary