Managemental Quality and Productivity MCQs

Managemental Quality and Productivity MCQs

The following Managemental Quality and Productivity MCQs have been compiled by our experts through research, in order to test your knowledge of the subject of Managemental Quality and Productivity. We encourage you to answer these 30 multiple-choice questions to assess your proficiency.
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1: Balanced Scorecard or BSC is a management tool that measures?

A.   Financial, customer service

B.   Wisdom

C.   Enlightenment

D.   All of these

2: The amount of products an organization can not produce is known as capacity?

A.   True

B.   False

3: The minimum time-consuming series of activities in a PERT network is known as the critical path ?

A.   True

B.   False

4: Customer Involvement is the amount of output from customers, which determines whether operations are made to stock, assembled to order, or made to order is known as customer involvement ?

A.   True

B.   False

5: Facility Layout is the spatial arrangement of physical resources relative to each other-operations use ?

A.   Product

B.   Process

C.   Cellular,fixed-position layouts.

D.   All of these

6: Gantt Chart is a scheduling tool that uses bars to graphically illustrate a schedule and progress toward the objective not over a period of time?

A.   True

B.   False

7: ISO is an organization that certifies firms that meet set____ standards?

A.   Quality

B.   Quantity

C.   Peculiarity

D.   excellence

8: The Inventory stock of materials held for past use?

A.   True

B.   False

9: Inventory Control is the process of managing is included ?

A.   raw materials

B.   work in process, finished goods

C.   in-transit goods

D.   All of these

10: A system that integrates operations and inventory control with complex ordering and scheduling is known as ?

A.   Just-in-Time (JIT) Inventory

B.   Materials Requirement Planning (MRP)

C.   Balanced Scorecard (BSC)

D.   None of these

11: The function concerned with transforming resource inputs into product outputs is known as ?

A.   Operation

B.   Operations Flexibility

C.   Both a and b

D.   None of these

12: The amount of variety in the products an operation produces, which determines whether products are produced continuously, repetitively, in batches, or individually is known as?

A.   Operation

B.   Operations Flexibility

C.   Both a and b

D.   None of these

13: PERT network scheduling technique that illustrates the independence of activities?

A.   True

B.   False

14: A ______ is a scheduling tool that states an objective and lists the sequence of activities required to meet the objective, when each activity will begin and end, and who will complete each activity?

A.   Planning Sheet

B.   Improvising sheet

C.   Disorder sheet

D.   None of these

15: The _____Scheduling is continued evaluation and reordering of the sequence in which products will be produced?

A.   Priority

B.   Posteriority

C.   Inferiority

D.   None of these

16: Product consists of ?

A.   A good

B.   A service

C.   A combination of the two

D.   All of these

17: A productivity performance measure relating inputs to outputs?

A.   True

B.   False

18: _____ Control is a process of ensuring that all types of inventory meet standards?

A.   Behavioral

B.   Quality

C.   clan

D.   output

19: Routing is the path and sequence of the transformation of a product into an input?

A.   True

B.   False

20: _______ Management is the process of coordinating all the activities involved in producing a product and delivering it to the customer?

A.   Supply Chain

B.   Procurement

C.   Strategic

D.   Marketing

21: Technology is the process used to transform outputs into inputs?

A.   True

B.   False

22: The management tool that measures an organization’s financial, customer service, and internal business performance is called ______.

A.   balanced scorecard (BSC)

B.   digital dashboard

C.   financial statement

D.   quality assurance

23: Producing a standard product with some customized features is known as ______.

A.   make-to-stock operations

B.   assemble-to-order operations

C.   made-to-order operations

D.   none of these

24: The system method by which necessary parts and raw materials are delivered shortly before they are needed is called ______.

A.   material requirement planning

B.   just-in-time inventory

C.   enterprise resource planning

D.   economic order quantity

25: Producing various outputs with the same resources is called ______.

A.   continuous process operations

B.   repetitive process operations

C.   batch process operations

D.   individual process operations

26: The facility layout that involves placing things in an “easy to reach” manner is called a ______ layout.

A.   product

B.   process

C.   cellular

D.   fixed position

27: Which facility layout is best for retail stores with discrete departments?

A.   product layout

B.   process layout

C.   cellular layout

D.   fixed-position layout

28: The process of coordinating all the activities involved in producing a product and delivering it to the customer, with a focus on purchasing and inventory control is called ______.

A.   quality control

B.   enterprise resource planning

C.   supply chain management

D.   materials requirement planning

29: Producing outputs to customer specifications is part of ______ operations.

A.   continuous process

B.   repetitive process

C.   batch process

D.   individual process

30: ______ operations use inputs to provide intangible (or nonphysical) products to customers.

A.   Customer

B.   Management

C.   Manufacturing

D.   Service

31: The facility layout that requires you to go to the customer to do the work is called a ______ layout.

A.   product

B.   process

C.   cellular

D.   fixed-position

32: The use of strategies to increase the speed with which an organization goes from creativity to delivery is called ______.

A.   time-based competition

B.   balance of capital and labor

C.   priority scheduling

D.   critical path

33: Producing products with a common design and price in anticipation of demand is known as ______.

A.   make-to-stock operations

B.   assemble-to-order operations

C.   made-to-order operations

D.   none of these

34: The system that collects, processes, and provides information about a firm’s entire operation is known as ______.

A.   material requirement planning

B.   just-in-time inventory

C.   enterprise resource planning

D.   economic order quantity

35: ______ is the organizational function focused on transforming resource inputs into product outputs.

A.   Inventory management

B.   Product management

C.   Operations

D.   Training and development

36: The path and sequence of the transformation of a product into output is called ______.

A.   priority scheduling

B.   planning sheet

C.   capacity planning

D.   routing

37: _____ addresses the ease of performing maintenance on a product.

A.   Maintainability.

B.   Functionality.

C.   Performance

D.   Reliability