Listening and Responding Skills in Conversations MCQs
Listening and Responding Skills in Conversations MCQs
Our team has conducted extensive research to compile a set of Listening and Responding Skills in Conversations MCQs. We encourage you to test your Listening and Responding Skills in Conversations knowledge by answering these multiple-choice questions provided below.
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1: Attentive listening includes:
A. Having an open posture.
B. Maintaining eye contact.
C. Leaning forward
D. All of the above.
2: All but which of the following are obstacles to listening?
A. Feeling tired
B. Feeling pressured
C. Adhering too closely to a theory
D. Empathy
3: True or False. Discourse positions, inconsistent messages and non-verbal communications are important things to be listening for so as to better understand the helpee.
A. True
B. False
4: True or False. Closed questions invite helpee-directed exploration.
A. True
B. False
5: Strategies for managing the two inner voices that helpers need to be aware of during helping conversations include:
A. Developing a mental sorting table.
B. Taking notes.
C. Pausing.
D. All of the above.
6: What is active listening?
A. Listening attentively without providing any response
B. Repeating the speaker's words verbatim
C. Listening with full attention, understanding, and providing feedback to the speaker
D. Interrupting the speaker to express agreement or disagreement
7: In a conversation, what is the role of the listener in using paraphrasing?
A. To summarize the main points of their own perspective
B. To repeat the speaker's words word-for-word
C. To restate the speaker's message in their own words to show understanding
D. To interject personal anecdotes and experiences
8: What does "non-verbal communication" refer to in conversations?
A. The use of language and words to convey meaning
B. The use of gestures, facial expressions, and body language to convey messages
C. The use of written messages and texts
D. The ability to speak loudly and clearly
9: Which of the following is an example of non-verbal communication?
A. Sending a text message
B. Nodding in agreement
C. Using a formal tone of voice
D. Asking a question
10: How does active listening contribute to effective communication in conversations?
A. It allows the listener to dominate the conversation and express their opinions
B. It ensures that the listener is fully engaged in the conversation and understands the speaker's message
C. It enables the listener to interrupt and redirect the conversation
D. It demonstrates the listener's expertise and authority on the topic
11: Which listening skill involves understanding and acknowledging the emotions and feelings behind the speaker's words?
A. Reflecting feelings
B. Paraphrasing
C. Summarizing
D. Providing advice
12: What is the purpose of using open-ended questions in conversations?
A. To limit the amount of information shared by the speaker
B. To gather specific and concise responses from the speaker
C. To encourage the speaker to elaborate and provide more detailed information
D. To interrupt the speaker and take control of the conversation
13: Which of the following is an example of an open-ended question?
A. Are you feeling okay?
B. Why did you choose this career path?
C. Is it raining outside?
D. Did you have a good weekend?
14: How does "reflecting feelings" contribute to effective communication in conversations?
A. It helps the listener change the speaker's emotions to a more positive state
B. It allows the listener to ignore the speaker's emotions and focus on the content
C. It demonstrates empathy and shows that the listener understands the speaker's emotions
D. It encourages the listener to interrupt and redirect the conversation
15: What is the role of "summarizing" in conversations?
A. To criticize and evaluate the speaker's message
B. To restate the speaker's words verbatim
C. To provide a concise overview of the main points discussed
D. To dominate the conversation and express the listener's opinions
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Listening and Responding Skills in Conversations MCQs
