Business and Professional Writing MCQs
Business and Professional Writing MCQs
These Business and Professional Writing multiple-choice questions and their answers will help you strengthen your grip on the subject of Business and Professional Writing. You can prepare for an upcoming exam or job interview with these 40+ Business and Professional Writing MCQs.
So scroll down and start answering.
1: Business letter is used to address formal matters in professional communication including_____, and the like.
A. Cover letters
B. Information sent to customers
C. Announcements about business events
D. All of these
2: Used to inform other businesses about skilled employees available for employment due to company downsizing refer to_____
A. Employee review
B. Downsizing letter
C. Recommendation letter
D. Business letter
3: A form of written communication used in business and professional settings to provide feedback to employees about how they are performing on the job is called_____
A. Employee review
B. Downsizing letter
C. Recommendation letter
D. Business letter
4: A plan that focuses on communicating information about the organization or business within organization is called external communication plan.
A. True
B. False
5: General language is characterized by _____descriptions that can be interpreted in a variety of ways by the recipient.
A. Explicit
B. Vague
C. Obvious
D. None of these
6: Grammar means attention to the rules of language, such as appropriate use of complete sentences, _____organization,paragraphs,and format.
A. Punctuation
B. Transitions
C. Pacing
D. All of these
7: A plan that focuses on communication taking place inside the daily operations of any given business is called internal communication plan.
A. True
B. False
8: _____is typically a short note or update distributed in business.
A. Proposal
B. Notes
C. Memo
D. None of these
9: Misspellings refer to_____
A. Missing of a spelling
B. Mistakes in spellings
C. Both
D. None
10: A form of thank-you letter used to remind employers of your interview and to convince them that you’re the right person for the job is called_____
A. Proposal
B. Networking note
C. Thank you letter
D. Reference letter
11: Form of written communication usually presented with maps and other visual designs to lay out a broader vision of where the company is going and what specific strategies will be used in the near future refer to_____
A. Memo
B. Proposal
C. Planning document
D. None of these
12: Forms of written communication used to send messages to a variety of media organizations refer to_____
A. Proposal
B. Report
C. Planning document
D. Press release
13: A form of written communication similar to a press release that emphasizes an organization’s commitment to safety and compliance refer to_____
A. Proposal
B. Proactive media writing
C. Planning document
D. Press release
14: Descriptions of new policies/procedures and changes to those already in place refer to_____
A. Proposal
B. Report
C. Planning document
D. Process directive
15: Forms of written communication used in many business and professional settings to propose products and services to potential clients refer to_____
A. Proposal
B. Report
C. Planning document
D. Press release
16: Qualitative data is characterized by_____to open-ended questions, and interviews.
A. Actual words
B. Phrases
C. Responses
D. All of these
17: Quantitative data is characterized by_____and surveys.
A. Numbers
B. Percentages
C. Statistics
D. All of these
18: A form of written communication used to provide a documented reference for students and professionals is called_____
A. Proposal
B. Reference letter
C. Recommendation letter
D. None of these
19: Written communication used to summarize research or assessment findings to inform managers about important issues related to business refer to_____
A. Proposal
B. Memo
C. Report
D. None of these
20: Specific language means the language specific with facts, percentages, conclusions, and recommendations.
A. Conclusions
B. Facts
C. Percentages
D. All of these
21: The development of a plan that emphasizes_____ and targets utilized to help employees strive for a shared vision and commitment to an organization’s core values.
A. Goals
B. Initiative
C. Strategies
D. All of these
22: Written communication used to express appreciation to coworkers and clients refer to_____
A. Reference letter
B. Recommendation letter
C. Thank you letter
D. None of these
23: An inventory or evaluation of the communication practices of an organization is called_____
A. Workforce communication assessment
B. Communication audit
C. Both
D. None
24: A list of questions that encourage the writer to think about audience,_____
A. Purpose
B. Key issues
C. Delivery
D. All of these
25: Messages should be written in general language for the understanding of everyone.
A. True
B. False
26: A writing start-up sheet is a list of questions that helps the writer think about audience and purpose.
A. True
B. False
27: Cover letters are in the form of a business letter.
A. True
B. False
28: Typed thank-you letters are more appropriate than handwritten letters in a professional setting.
A. True
B. False
29: Planning documents use visuals to present ideas.
A. True
B. False
30: ______ language includes vague statements that can easily be misunderstood.
A. Common
B. Specific
C. Unclear
D. General
31: After a company receives bad press due to a safety recall, they may want to issue some type of ______.
A. Proposal
B. Proactive media release
C. Statement of apology
D. Internal memo
32: Meetings, orientations, and company newsletters are part of ______.
A. Internal communication plans
B. External communication plans
C. Proactive press
D. Press releases
33: Process directives are official documents used to ______.
A. Notify employees of changes in policy
B. Prepare employees for upcoming meetings
C. Develop new working models
D. Speed up the decision-making process
34: Critical information should be sent through a ______.
A. Press release
B. Business letter
C. Memo
D. Listserv
35: A form of written communication used to prove a documented reference for students and professionals is known as ______.
A. A recommendation letter
B. A thank-you letter
C. An interoffice memo
D. A memorandum
36: ______ are descriptions of new policies or procedures and changes to those already in place, and can be communicated via memos.
A. Interoffice memos
B. Recommendation letters
C. Formal announcements
D. Process directives
37: The business letter is used for which type of communication?
A. Important internal policy changes
B. Formal matters in business
C. Team meeting announcement
D. Employee reviews
38: An example of quantitative data is ______.
A. Territory sales numbers for the Midwest region
B. Customer opinions about a new product
C. Employee suggestions
D. Summary of an interview with the CEO
39: An example of qualitative data is ______.
A. Annual revenue reported in millions (000)
B. Employee headcount
C. Feedback from customer focus groups
D. Percentage of employees enrolled in a company 401(k)
40: The sender's address on the envelope is called the __________ address.
A. Official
B. Return
C. Standard
D. Professional
41: A résumé can be delivered through _____.
A. Mail
B. E-mail
C. Fax
D. All of the above.
42: A rsum can be delivered through _____.
A. Mail
B. E-mail
C. Fax
D. All of the above
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Business and Professional Writing MCQs
