Diverse Workplace in Communication MCQs
Diverse Workplace in Communication MCQs
The following Diverse Workplace in Communication MCQs have been compiled by our experts through research, in order to test your knowledge of the subject of Diverse Workplace in Communication. We encourage you to answer these 40+ multiple-choice questions to assess your proficiency.
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1: A person’s_____of various words in a language is called accent.
A. Punctuation
B. Pronunciation
C. Vocabulary
D. None
2: Assimilation process is the _____,that’s common for anyone starting a new job.
A. Adjustment period
B. Advancement period
C. Experienced period
D. None
3: The level of knowledge a person has about others who are different in some way in comparison with himself or herself refers to_____
A. Cultural competence
B. Cultural awareness
C. Cultural rituals
D. None
4: Being aware of diversity that’s present in any working or social environment refers to_____
A. Cultural competence
B. Cultural diversity awareness
C. Cultural rituals
D. None
5: Practices, behaviors, celebrations, and traditions common to people, organizations, and institutions refers to_____
A. Cultural competamce
B. Cultural diversity awareness
C. Cultural rituals
D. None
6: The rules of living and functioning in society refers to_____
A. Culture
B. Ethnicity
C. Globalization
D. None
7: Dialect means_____ in a language.
A. Pronunciation
B. Vocabulary
C. Syntax variations
D. All of these
8: Discrimination is the act of excluding or denying people of products, rights, and services based on their _____gender, age, sexual orientation, or disability.
A. Race
B. Ethnicity
C. Religion
D. All of these
9: Making statements about something to see how other people react refers to_____
A. Narrative
B. Perception checking
C. Disguising conversation
D. None
10: Ethnicity refers to a social group that may be joined together by factors such as _____or shared culture.
A. Shared history
B. Shared identity
C. Shared geography
D. All of these
11: A process that brings each of us into greater contact with the rest of the world and gives our daily lives an increasingly international orientation refers to_____
A. Culture
B. Ethnicity
C. Globalization
D. None
12: Asking questions in a roundabout way to retrieve information that will make you more competitive, help you make better choices, and help you survive in an organization refers to_____
A. Direct questioning
B. Indirect questioning
C. Overt questioning
D. None
13: When people trying to communicate do not share a common language it is called_____
A. Discrimination
B. Language barrier
C. Stereotype
D. None
14: People seeking understanding through the vehicle of open dialogue refer to_____
A. Narrative
B. Understanding
C. Negotiation
D. Mutual respect
15: Stories we use to come to understand the organizational culture and one another refers to_____
A. Mutual respect
B. Narrative
C. Understanding
D. Negotiation
16: Organizational culture includes the way an organization operates and_____
A. Employees attitude
B. Overall tone
C. Approach to any business
D. All of these
17: The practice of asking a direct question about what you want to know is called_____
A. Direct questioning
B. Indirect questioning
C. Overt questioning
D. None
18: Asking others if one’s sense of understanding is correct or incorrect refers to_____
A. Questioning
B. Negotiation
C. Perception checking
D. None of these
19: The categorization of people based on physical characteristics such as skin color, dimensions of the human face, and hair refers to_____
A. Race
B. Ethnicity
C. Culture
D. None
20: Socialization means the experiences that shape our attitudes and_____
A. Perceptions
B. Emotions
C. Communication choices
D. All of these
21: The way humans use their minds to perceive others as belonging to a social group refers to_____
A. Surveillance
B. Stereotypes
C. Narrative
D. Perception checking
22: Using observational skills to take stock of any given situation refers to_____
A. Surveillance
B. Stereotypes
C. Narrative
D. Perception checking
23: Choosing to continue a behavior or practice to see how it will influence the outcome is called testing limit.
A. True
B. False
24: Asking direct questions of people who have had the same experiences as you at a different time is known as_____
A. Direct questioning
B. Indirect questioning
C. Overt questioning
D. Third party questioning
25: Interpretation systems available to assist with language barriers and other communication related concerns refer to translational services.
A. True
B. False
26: Worldview is a culture’s orientation to _____entities in the cosmological universe and other philosophical issues influencing how its members see the world.
A. Supernatural
B. Human
C. Natural
D. All of these
27: Testing limits is one tactic newcomers use to learn about organizations.
A. True
B. False
28: Jargon refers to language used in a given field.
A. True
B. False
29: Narratives are stories.
A. True
B. False
30: People who are culturally competent engage in perception checking to gain cultural knowledge.
A. True
B. False
31: Women tend to engage in report talk.
A. True
B. False
32: Which is a tactic to gain information about organizational culture listed by Jablin?
A. Challenging
B. Secondary source questioning
C. Third-party questioning
D. Investigation
33: Which is the best example of an artifact?
A. University license plate cover
B. Stack of computer paper
C. Bookshelf
D. Office door
34: Which set of terms describe male communication?
A. Report talk, descriptive, tag questions
B. Report talk, descriptive, no tag questions
C. Report talk, nondescriptive, no tag questions
D. Repport talk, nondescriptive, no tag questions
35: ______ differences include variations in the pronunciation of words, as well as in vocabulary and syntax.
A. Language
B. Comprehension
C. Accent
D. Dialect
36: Race and ethnicity are differentiated by ______.
A. Physical characteristics versus shared culture
B. Identity versus culture
C. History versus culture
D. Culture versus geography
37: Culture’s orientation to supernatural, human, and natural entities in the cosmological universe and other philosophical issues influencing how its members see the world, according to Samovar et al., is known as ______.
A. Perspective-taking
B. Empathy
C. Worldview
D. Spirituality
38: When cultural competence is absent in the workplace, which of the following can occur?
A. Mutual respect
B. Discrimination
C. Open dialogue
D. Religious tolerance
39: ______ refers to the experiences that shape our attitudes, perceptions, emotions, and communication choices, and includes the assimilation process.
A. Work–life
B. Conforming
C. Organizing
D. Socialization
40: Organizational ______ refers to the way an organization operates, the attitudes the employees have, and the overall tone and approach to any given business.
A. Atmosphere
B. Environment
C. Culture
D. Style
41: Which of the following is true about stereotypes?
A. They must be about negative characteristics.
B. They are a way we categorize or understand.
C. They are unavoidable.
D. They are neutral.
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Diverse Workplace in Communication MCQs
