Communication MCQs
Communication MCQs
These Communication multiple-choice questions and their answers will help you strengthen your grip on the subject of Communication. You can prepare for an upcoming exam or job interview with these Communication MCQs.
So scroll down and start answering.
1: The capacity of an organizational unit to learn is called:
A. Active Listening
B. Absorptive Capacity
C. Apparent Listening
D. Appreciation Listening
2: A way of listening that is empathetic, nonjudgmental, and engaged is called
A. Active Listening
B. Critical Listening
C. Apparent Listening
D. Appreciation Listening
3: A centralized network architecture is built around a _____server that handles all the major processing.
A. Single
B. Two
C. Five
D. Three
4: The channel is a medium that does not transmit the message.
A. True
B. False
5: The sharing or exchanging of information is known as?
A. Communication
B. concealment.
C. with holding
D. transmission
6: Communication apprehension: an ordinary anxiety toward anticipated communication with others.
A. true
B. false
7: A pattern of interaction that determines who communicates with whom is known as ?
A. Communication Network
B. Communication apprehension
C. Cross-Cultural Communication
D. Communication Apprehension (CA)
8: An exchange of information between individuals or organizations belonging to different cultural groups.is know as?
A. Communication Network
B. Communication apprehension
C. Cross-Cultural Communication
D. Communication Apprehension (CA)
9: Cyberslacking is not using the internet for personal reasons during working hours.
A. true
B. false
10: Networks in which members of the organization can communicate with anyone is known as ?
A. Communication Network
B. Decentralized Networks
C. Cross-Cultural Communication
D. Communication Apprehension (CA)
11: Decoding is according to the Shannon-Weaver model of ________, decoding occurs after encoding, allowing the receiver to translate and understand a message.
A. communication
B. come down
C. catch
D. brainstorm
12: Communication that follows the chain of command from the C-suite executives down to employees at the operating level is known as ?
A. Downward Communication
B. External communication
C. Horizontal communication
D. encoding communication
13: According to the _____of communication, the encoder transforms the message into a signal, which is transmitted to the receiver.
A. Shannon-Weaver model
B. BIOS modal
C. ASUS modal
14: Communication that flows between employees inside the organization and with a variety of people outside the organization. Is known as ?
A. Downward Communication
B. External communication
C. Horizontal communication
D. encoding communication
15: Occurs laterally across an organization’s hierarchy is known as?
A. Downward Communication
B. External communication
C. Horizontal communication
D. encoding communication
16: Jargon is the language, especially the vocabulary, peculiar to a particular trade, profession, or group.?
A. true
B. false
17: organiledge Management is a disorder process of organization-wide coordination in pursuit of major organizational goals.?
A. true
B. false
18: Knowledge transfer is when individual units gain knowledge from other units to enhance innovation and performance.?
A. true
B. false
19: A system of online etiquette, particularly over email is known as?
A. Netiquette
B. netilmicin
C. both a and b
D. none of these
20: Any communication barrier that may affect how a person interprets a message is known as ?
A. noise
B. serenity
C. quite
D. none of these
21: In the workplace context, one-way communication is when a manager sends a message and it is received by employees; employees do not question or share feedback with the manager is known as ?
A. Downward Communication
B. one way communication
C. Horizontal communication
D. encoding communication
22: The process through which people transmit meaning to other individuals through messages in the context of a formal organization is known as?
A. verbal communication
B. organizational communication
C. Horizontal communication
D. encoding communication
23: Public relation is found in ______“A strategic communication process that builds mutually beneficial relationships between organizations and their publics” (Public Relations Society of America, n.d.).
A. 1974
B. 1947
C. 1948
D. 1998
24: Is the receiver of a transmitted message in the Shannon-Weaver model of communication?
A. true
B. false
25: The source of message transmission in the Shannon-Weaver model of communication is known ?
A. sender
B. receiver
C. both a and b
D. none of these
26: Describes the two-way communication process by defining the steps of sender, encoding, channel, decoding, and receiver.is known as?
A. Shannon-Weaver Model of Communication
B. verbal communication
C. nonverbal communication
D. none of these
27: Social networking is the Websites and applications that enable interaction and increase socialization?
A. true
B. false
28: Trigger words are Phrases and words that result in individual communication breakdowns.
A. true
B. false
29: In the workplace context, two-way communication is when a manager sends a message to employees and allows for questions to be asked and feedback to be shared is known as?
A. Two-Way Communication
B. one-Way Communication
C. four-Way Communication
D. five-Way Communication
30: Communication that begins at the lowest levels of an organizational hierarchy (such as the entry level) and travels up the hierarchy is known as ?
A. Two-Way Communication
B. one-Way Communication
C. upward communication
D. verbal communication
31: Absorptive capacity is the capacity of an individual unit to learn?
A. true
B. false
32: Active Listening way of listening that is ______nonjudgmental, and engaged.
A. indifferent .
B. unfeeling
C. empathetic
D. none of these
33: Which of the following is used for centralized network databases?
A. raid 2
B. raid 3
C. raid 1
D. raid 5
34: The channel is a medium that transmits the message.?
A. true
B. false
35: The channel is a medium that transmits the message.?
A. true
B. false
36: The communication not sharing or exchanging of information.
A. true
B. false
37: Communication Apprehension: an _______ anxiety toward anticipated communication with others. ?
A. individual
B. organisational
C. both a and b
D. none of these
38: A Communication Network is a pattern of_____ that determines who communicates with whom.
A. interaction
B. organisation
C. both a and b
D. none of these
39: An exchange of information between individuals or organizations belonging to different cultural groups is known as?
A. Cross-Cultural Communication
B. individual communication
C. nonverbal communication
D. none of these
40: Decentralization Networks in which members of the organization can communicate with anyone?
A. true
B. false
41: Many companies combat ______ by blocking the usage of certain websites on employees’ computers.
A. jargon
B. cyberslacking
C. netiquette
D. knowledge transfer
42: An example of ______ is a CEO started off a meeting by saying, “We are a better company than this.”
A. two-way communication
B. jargon
C. a trigger phrase
D. a feedback loop
43: During face-to-face communication, the manager takes notice of ______ to see if the message was received by looking at visual body cues and facial expressions of his team.
A. nonverbal communication
B. videoconferencing
C. cyberslacking
D. cross-cultural communication
44: Managers spend an estimated ______ of their time communicating with others both face-to-face and through written correspondence.
A. 80%
B. 50%
C. 25%
D. 40%
45: Steve has good ______ and tries to keep his emails to a minimum, and always starts off every email with a proper greeting and does not use shorthand text or emoji’s.
A. jargon
B. netiquette
C. trigger phrases
D. two-way communication
46: Which of the following performance methods include ratings from management, peers, and customers?
A. full-circle feedback
B. 360-degree feedback
C. round-robin feedback
D. 180-degree feedback
47: Human resource management responsibilities fall into ______ categories.
A. one
B. two
C. three
D. four
48: Kirkpatrick’s process for developing a training program has ______ steps.
A. four
B. six
C. eight
D. ten
49: ______ is a method of ongoing communication to provide essential feedback on how well an employee has met department and organizational goals.
A. Performance management
B. GPA scoring
C. IQ testing
D. Social engagement
50: Although potential bias can occur, ______is the most common way to examine a potential employee.
A. an IQ test
B. the SAT
C. an interview
D. an employment test
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