Mediation and Arbitration MCQs

Mediation and Arbitration MCQs

Our experts have gathered these Mediation and Arbitration MCQs through research, and we hope that you will be able to see how much knowledge base you have for the subject of Mediation and Arbitration by answering these 10 multiple-choice questions.
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1: One reason to seek a third party is when the negotiation ______.

A.   Teams have opposing goals

B.   Conflicts remain unresolved

C.   Parties keep changing their terms

D.   Reaches a stalemate

2: A high level of ______ and ______ may cause the need for a third party in a negotiation.

A.   Trust; diplomacy

B.   Suspicion; mistrust

C.   Grievances; trust

D.   Diplomacy; suspicion

3: ______ affect only the process of the dispute resolution.

A.   Lawyers

B.   Teams

C.   Mediators

D.   Arbitrators

4: According to the text, when using a third party, one must determine how much ______ they are willing to give up.

A.   Control

B.   Guarantee

C.   Certainty

D.   Resolution

5: One downside in arbitration is that the parties ______.

A.   May not try hard to reach an agreement

B.   Do not adopt the outcome presented by the arbitrator

C.   Continue to have a dispute

D.   Accuse the arbitrators of bias

6: Arbitrators affect both the process and the outcome of a negotiation.

A.   True

B.   False

7: Mediation can range from very formal to very informal.

A.   True

B.   False

8: One of the benefits of arbitration is that it tends to be less costly than mediation.

A.   True

B.   False

9: All parties need to accept the mediation for it to be successful.

A.   True

B.   False

10: Arbitration is common in labor-management negotiation.

A.   True

B.   False