Operations and Supply Chain Strategies MCQs
Operations and Supply Chain Strategies MCQs
Answer these 80+ Operations and Supply Chain Strategies MCQs and see how sharp is your knowledge of Operations and Supply Chain Strategies. Scroll down and let's start!
1: Define Balanced Scorecard:
A. A performance measurement system and a strategic planning and management system that allows managers to align a firm’s activities with the vision and strategy of the organization
B. A strategy that establishes how each business unit should compete within its particular industry or market
C. A strategy formulated by an organization’s top managers and board of directors that attempts to address the fundamental question of what industries and markets the organization
D. All statement are incorrect
2: A ______ establishes how each business unit should compete within its particular industry or market.
A. Business Unit Strategy
B. Competitive Strengths
C. Both a & b
D. None of these
3: _______ refers to factors that allow a company to produce goods or services better or more cheaply than its rivals.
A. Business Unit Strategy
B. Competitive Strengths
C. Both a & b
D. None of these
4: The activities at which a firm excels or strives to excel is known as
A. Core competencies
B. Core stability
C. Coe strategy
D. None of these
5: Which strategy formulated by an organization’s top managers and board of directors attempts to address the fundamental question of what industries and markets the organization should enter and compete ?
A. Business Unit Strategy
B. Competitive Strengths
C. Corporate Strategy
D. None of these
6: CSFs is stands for
A. Critical Success Factors
B. Customer Success Factors
C. Both a & b
D. None of these
7: The traditional bottom line of economic performance is known as
A. Economic Value
B. Effectiveness
C. Efficiency
D. None of these
8: _______ economically resources, particularly time and money, were used to complete an activity
A. Economic Value
B. Effectiveness
C. Efficiency
D. None of these
9: _______ created by sustainable practices
A. Economic Value
B. Effectiveness
C. Efficiency
D. Environmental Value
10: Functional Strategies is a Strategies that ______ the activities and resources within each functional area of a company
A. Coordinate and integrate
B. Process and resolve
C. Implement and coordinate
D. Coordinate and complete
11: The process of implementing new ideas or changes that create value for customers is known as
A. Operations Strategy
B. Innovation
C. Order Loser
D. Order Qualifier
12: A strategy that uses the company’s operational resources effectively to help it achieve a competitive advantage is known as
A. Cost-driven strategies
B. Outsourcing strategy
C. Flexibility strategy
D. Operations Strategy
13: “Order Loser” qualifying criterion a firm fails to meet
A. True
B. False
14: ______ a competitive criterion (core competence) that must be present in a product for it to be a viable competitor in the marketplace
A. Order Winner
B. Order Qualifier
C. Both a & b
D. None of these
15: Order Winner is a competitive criterion (core competence) of a product that causes a customer to choose it instead of a competitor’s product
A. True
B. False
16: Product Development Cycle Time it takes to _______ or service, produce it, and make it available to customers
A. Conceptualize a new goods
B. Conceptualize a old goods
C. Develop a thought about new goods
D. Both a & c
17: the ratio of outputs (goods and services) produced to the inputs used
A. Productivity Index
B. Productivity
C. Quality
D. None of these
18: The ratio of productivity measured in a particular time period to the productivity measured in a base period is known as
A. Productivity Index
B. Productivity
C. Quality
D. None of these
19: In Quality product’s fitness for use depending on the price the customer is willing to pay for it
A. True
B. False
20: Social Value is the value that results when the well-being of ________ is taken into account
A. Workers & other Stakeholders
B. Salesman & worker
C. Customer & Salesman
D. None of these
21: A model that provides a visual representation of an organization’s financial performance in terms of its return on investment and return on assets (also known as _______
A. Strategic Profit Model (SPM)
B. Triple Bottom Line
C. Both a & b
D. None of these
22: In Triple Bottom Line three performance targets that measure _______ the (a) economic value it provides its shareholders and the (b) environmental and (c) social value the company creates
A. Sustainability
B. Temporary
C. Unsuitable
D. Fleeting
23: What term describes a competitive criterion that must be present in order for a product to be a viable competitor in the marketplace?
A. Order winner
B. Order loser
C. Order qualifier
D. Order competency
24: exactly what to measure when assessing their performance.
A. Supply chain operations reference model
B. Multifactor productivity
C. Strategic fit
D. Sustainability
25: The four elements focused by operations strategy are ______.
A. Supply chain, product factors, economic value, and social value
B. Customers, operational critical success factors, product factors, and firms core competencies
C. Customers, economic value, environmental value, and product factors
D. Business unit-level strategy, social value, customers, and product factors
26: ______ is the ratio of outputs produced to the inputs used.
A. Efficiency
B. Productivity
C. Strategic planning
D. Effectiveness
27: The three performance targets that measure sustainability are ______.
A. Economic value, social value, and environmental value
B. Corporate culture, social value, and customers
C. Profitability, customers, and productivity
D. Pollution, recyclability, and employee motivation
28: Incorporating sustainability throughout a company’s supply chain is difficult because:
A. It requires creating new ways to exchange and raise capital, and systematic ways to identify threats to their operations.
B. It is difficult to compare a firm’s productivity with that of its competitors.
C. It involves a continuous improvement cycle.
D. It is time-consuming, and may require changes in the firm’s structure and infrastructure.
29: ______ is the time it takes to conceptualize a new good or service, produce it, and make it available to customers.
A. On-time delivery
B. Innovation
C. Delivery speed
D. Product development cycle time
30: A ______ strategy is a firm’s plan to provide value to its customers by utilizing the firm’s internal and external resources.
A. Go-to-market
B. Core competency
C. Operations
D. Innovation
31: Which of the following is NOT a process in the supply chain operations reference model?
A. Innovation
B. Plan
C. Source
D. Deliver
32: its services.
A. Strategic positioning
B. Balanced scorecard
C. Marketing
D. Innovation
33: A ______, which is formulated by an organization’s top managers and board of directors, attempts to address the fundamental question of what industries and markets the organization should enter and compete in.
A. Supply chain strategy
B. Operations strategy
C. Corporate strategy
D. Business unit strategy
34: ______ is not only a performance measurement system but also a strategic planning and management system that is used extensively by profit, nonprofit, and governmental organizations worldwide.
A. Strategic profit model
B. Total quality management
C. Balanced scorecard
D. Strategic positioning
35: ______ is measured by calculating the number tasks performed or number of customers served in a given time period.
A. Single-factor productivity
B. Service productivity
C. Multifactor productivity
D. Efficiency
36: The supply chain operations reference model has more than ______ key indicators.
A. 100
B. 200
C. 50
D. 150
37: Define Basic Operations Activities :
A. Purchasing
B. Transformation
C. Storage
D. All of these
38: The application of ethical principles to business situations is known as _____ .
A. Business Ethics
B. Business Process Integration
C. Both a & b
D. None of these
39: The sharing and coordination of key processes between companies in a supply chain is known as ______ .
A. Business Process Integration
B. Concurrent Engineering
C. Corporate Social Responsibility
D. All possible
40: Capacity is the ______ of goods and/or services that a system can produce over a set period of time
A. Minimum amount
B. Average amount
C. Maximum amount
D. None of thes
41: Designing the manufacturing process or service delivery system simultaneously with the design of the product is known as ______ .
A. Business Process Integration
B. Concurrent Engineering
C. Corporate Social Responsibility
D. Customer Contact
42: Corporate Social Responsibility is the practice of business ethics
A. True
B. False
43: The amount or percentage of time customers are in contact with the service system while the service is being provided is known as _____ .
A. Business Process Integration
B. Concurrent Engineering
C. Corporate Social Responsibility
D. Customer Contact
44: Customer Relationship Management managing the firm’s customer base so they remain satisfied and continue to purchase goods and services
A. True
B. False
45: Attending to customer needs before, during, and after the sale Is known as _____ .
A. Business Process Integration
B. Concurrent Engineering
C. Corporate Social Responsibility
D. Customer Service Management
46: Which process balances customer requirements with supply chain capabilities ?
A. Business Process Integration
B. Concurrent Engineering
C. Demand Management
D. Customer Service Management
47: Enterprise Resource Planning is a ______ software application for managing a firm’s functional activities, suppliers, and customers
A. Single module
B. Multi module
C. No module require
D. Both a & b
48: First-Tier Customers are the firm’s most valued direct customers.
A. True
B. False
49: In flow management making the _______ production inventories
A. Product
B. Service
C. Managing
D. All of these
50: Goods is any tangible product, like an automobile
A. True
B. False
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Operations and Supply Chain Strategies MCQs
