Product and Service Design MCQs

Product and Service Design MCQs

These Product and Service Design multiple-choice questions and their answers will help you strengthen your grip on the subject of Product and Service Design. You can prepare for an upcoming exam or job interview with these Product and Service Design MCQs.
So scroll down and start answering.

1: Basic Research discovering _______ of looking at things.

A.   New phenomena

B.   New ways

C.   Both a & b

D.   None of these

2: The practice of copying what others do best is known as ______ .

A.   Triple Bottom Line

B.   Utilitarianism

C.   Concurrent Engineering

D.   Benchmarking

3: Which process or service delivery system simultaneously with the design of the product ?

A.   Triple Bottom Line

B.   Utilitarianism

C.   Concurrent Engineering

D.   Benchmarking

4: Firms that custom manufacture parts or products for other firms, under the buying firm’s label or brand is known as ______ .

A.   Triple Bottom Line

B.   Utilitarianism

C.   Concurrent Engineering

D.   Benchmarking

5: VContract Services provide custom services for other firms, such as services for housekeeping, maintenance, and landscaping at a hotel.

A.   True

B.   False

A.   Early Supplier Involvement

B.   Design for Manufacture and Assembly

C.   Contract Manufacturers

D.   None of these

7: The practice of inviting supplier representatives to participate on new product design teams is known as ______ .

A.   Early Supplier Involvement

B.   Design for Manufacture and Assembly

C.   Contract Manufacturers

D.   None of these

8: House of Quality shows the relationships among customer requirements, product attributes, and design specifications.

A.   True

B.   False

9: Internal Rate of Return is the discount rate that makes a project’s net ______ equal to its investment cost.

A.   Present value

B.   Amount value

C.   Both a & b

D.   None of these

10: In life cycle assessments, cradle-to-grave analyses of products’ environmental impacts, including assessments of the carbon footprint is energy usage.

A.   True

B.   False

11: Cradle-to-grave analyses of products’ environmental impacts, including assessments of the carbon footprint, energy usage is known as _____ .

A.   Life Cycle Assessments

B.   Neuroscience

C.   Both a & b

D.   None of these

12: Cradle-to-grave analyses of products’ environmental impacts, including assessments of the carbon footprint, energy usage is known as _____ .

A.   Life Cycle Assessments

B.   Neuroscience

C.   Both a & b

D.   None of these

13: The sum of a stream of future cash flows, discounted using the firm’s desired discount rate is known as ______ .

A.   Net Present Value

B.   Life Cycle Assessments

C.   Neuroscience

D.   Both a & b

14: Exploring the subconscious minds of consumers to uncover new product ideas is known as _____ .

A.   Net Present Value

B.   Life Cycle Assessments

C.   Neuroscience

D.   Both a & b

A.   Open Innovation

B.   Pilot Manufacturing

C.   Product Design

D.   None of these

16: Pilot Manufacturing determine if the production equipment can reliably manufacture the good, and if full-scale production is possible

A.   True

B.   False

17: Product Design is the process of making ______ about the characteristics, features, and performance of a company’s product.

A.   Product

B.   Goods

C.   Decisions

D.   None of these

18: Which method helps companies create designs that are more customer-focused ?

A.   Early Supplier Involvement

B.   Design for Manufacture and Assembly

C.   Contract Manufacturers

D.   Quality Function Deployment

19: Strategic Fit is the alignment of product designs with the operational capabilities and policies of the firm and with the condition of the market and desires of customers.

A.   True

B.   False

20: Service Blueprinting used when designing and evaluating a _______ or improving an existing service.

A.   Old service

B.   New service

C.   Both a & b

D.   None of these

21: The incorporation of sustainability elements into the design, operation, and disposal stages for goods and services is known as _______ .

A.   Sustainable Product

B.   Process Design

C.   Both a & b

D.   None of these

22: Value Engineering uses readily available parts instead of custom-designed parts, and use of cheaper materials and simpler designs.

A.   True

B.   False

23: The alignment of product design with the operational capabilities and policies of the firmdefines _______.

A.   Product design

B.   Core capabilities

C.   Contract services

D.   Internalfit

24: The alignment of product design with the conditions of the market and desires of customers defines _______.

A.   Contract service

B.   External fit

C.   Internal fit

D.   Core capabilities

25: Which of the following is part of the “generate product ideas” step of the product development process?

A.   Benchmarking

B.   Internal rate of return

C.   Quality function deployment

D.   Service blueprinting

26: Which of the following is part of the “product analysis and screening” step of the product development process?

A.   Benchmarking

B.   Projected internal rate of return

C.   Quality function deployment

D.   Service blueprinting

27: Which of the following is part of the “product and process design” step of the product development process?

A.   Benchmarking

B.   Internal rate of return

C.   Quality function deployment

D.   Service blueprinting

28: The term open innovation applies to which step of the product development process?

A.   Design product and processes

B.   Develop concept

C.   Generating product ideas

D.   Test product

29: The term house of quality applies to which step of the product development process?

A.   Designing product and processes

B.   Developing theconcept

C.   Generating product ideas

D.   Testing theproduct

30: Reducing a new product’s cost through use of readily available parts is _______.

A.   Value engineering

B.   Concurrent engineering

C.   Design for manufacturing and assembly

D.   The sashimi system

31: Cross-functional new product development teams are a characteristic of _______.

A.   Value engineering

B.   Concurrent engineering

C.   Design for manufacturing and assembly

D.   Early supplier involvement

32: Software applications that consolidate parts and essentially simplify product design are part of _______.

A.   Value engineering

B.   Concurrent engineering

C.   Design for manufacturing and assembly

D.   The sashimi system

33: The sashimi system is an early Japanese version of _______.

A.   Value engineering

B.   Concurrent engineering

C.   Design for manufacturing and assembly

D.   Early supplier involvement

34: An analysis of a product’s environmental impacts,including assessments ofcarbon footprint and energy usage is _______.

A.   A life cycle assessment

B.   Pilot manufacturing

C.   Quality function deployment

D.   Open innovation

35: _______ are playing a key role in the pharmaceutical industry in fighting counterfeiting and tampering while aiding in traceability.

A.   Cell phone trends

B.   Packaging trends

C.   Workplace design trends

D.   None of the above trends apply

36: _______ are driven by changing work styles, mobile technology, and the desire to encourage creativity and teamwork.

A.   Cell phone trends

B.   Packaging trends

C.   Workplace design trends

D.   None of the above trends apply

37: Firms do _____ ________ so that new discoveries can be converted into new commercial applications.

A.   Company acquisitions

B.   Contract design

C.   Manufacturing analysis

D.   Basic research

A.   Engineering

B.   Accounting

C.   The Internet

D.   Operations

E.   Marketing

39: The product is distributed to customers in the _____ phase of product development.

A.   Fault tree analysis

B.   Product/process development

C.   Market introduction

D.   Inherent