Organizational Psychology MCQs
Organizational Psychology MCQs
Try to answer these 60 Organizational Psychology MCQs and check your understanding of the Organizational Psychology subject. Scroll down and let's begin!
1: ______ is the process of strengthening a behavior by withdrawing something negative.
A. Extinction
B. Negative reinforcement
C. Positive reinforcement
D. Process perspectives
2: _____ is developed from critical incidents relating to job performance.
A. Consideration and initiating structure
B. Behaviorally anchored rating scale
C. Job description
D. There is a bona fide occupational qualification
3: __________ always have an object or something to trigger them.
A. Moods
B. Attitudes
C. Emotions
D. Behaviors
E. Beliefs
4: In the selection process managers use the ______________ tool.
A. Recruiting
B. Training
C. Reference checking
D. Performance appraisal
5: Problem-solving teams can ________.
A. Implement the recommended changes to resolve a problem
B. Assume responsibility for the outcomes of a solution they implemented
C. Provide recommendations after a discussion amongst department members
D. Resolve problems of different departments in an organization simultaneously
E. Combine the expertise of employees across different divisions and organizational levels
6: Simplifying language is most important when ________.
A. The speaker has little time
B. The audience is sympathetic
C. The audience is unfamiliar
D. The message is simple
7: The greater the environmental uncertainty, the more an organization needs to become ________.
A. Organic
B. Mechanistic
C. Stable
D. High-tech
8: To get the best results while using reinforcement theory, rewards should be ________.
A. Small and given only once
B. Large and given at irregular intervals
C. Given prior to the desired behavior response
D. Given immediately following the desired behavior
E. Presented publicly with a large number of witnesses
9: The three approaches to control are ________.
A. Oral, written, and final
B. Feedforward, concurrent, and feedback
C. Anticipatory, active, and reactive
D. Primary, secondary, and tertiary
E. Forward, current, and backwards
10: The process by which managers decide how to divide tasks into specific jobs is known as _____.
A. Job design
B. Job enrichment
C. Skill variety
D. Autonomy
11: A(n)_____ is an example of an intrinsic reward.
A. Employee's feelings of self-worth
B. Pat on the back from your boss
C. Pay raise
D. Promotion
E. Bonus
12: A disadvantage of using professional recruiting organizations is ________.
A. That they do not increase the diversity and mix of employees
B. Their limited commitment to specific companies
C. That they can only be used for entry-level positions
D. That they generate many unqualified candidates
13: When one's attitudes and required job behavior conflict, __________ may develop.
A. Affect
B. Attitude consonance
C. Behavioral tendency
D. Cognitive dissonance
14: In typical relationships, one would expect the most bickering between _____.
A. Adolescents and older siblings
B. Grandparents and teens
C. Fathers and sons
D. Mothers and daughters
15: Employees are most likely to perceive their organization as supportive when ________.
A. They experience a cognitive dissonance between their job attitude and behavior
B. The affective component of the attitude is extremely strong
C. There is a weak relationship between their attitude and behavior
D. They have a voice in decisions
E. They experience an emotional contagion while performing their job duties
16: In _____, the key situational factor is the maturity of the followers.
A. The Vroom model
B. Hersey and Blanchard's situational theory
C. Tannenbaum and Schmidt's theory
D. Fiedler's contingency model
E. The path-goal theory
17: _____ refers to the degree to which a test actually predicts or correlates with job performance.
A. Criterion-related Validity
B. Content Validity
C. Validity
18: B.f. skinner's concept of __________ is the control of behavior by manipulating its consequences.
A. Vicarious modeling
B. Enactive mastery
C. Operant conditioning
D. Deficit principle
19: The four major perspectives on motivation include all except_____.
A. Process
B. Job design
C. Reinforcement
D. Content
E. Job satisfaction
20: ________ is not included in the four major perspectives on motivation.
A. Content
B. Process
C. Job Design
D. Reinforcement
E. Job Satisfaction
21: ________ guide how the organization and its members achieve organizational goals.
A. Attitudes
B. Emotions
C. Moods
D. Instrumental values
22: _____ can increase the frequency of a particular behavior.
A. Positive reinforcement
B. Referent power
C. Extinction
D. Punishment
23: _____ is the degree to which a tool or test measures the same thing each time it is administered.
A. Objective
B. Performance
C. Reliability
D. Outsourcing
24: A unique feature of industrial psychology is that it ________.
A. Considers issues of legality regarding discrimination in hiring
B. Emphasizes issues related to white collar crime
C. Focuses on employees rather than employers
D. Studies corporations as a gestalt enviornment
25: The two primary dimensions to organizational commitment are __________.
A. Employee engagement and rational commitment
B. Employee engagement and job satisfaction
C. Rational commitment and emotional commitment
D. Job satisfaction and job involvement
E. Emotional commitment and employee engagement
26: For the goal-setting theory to work, goals must ____.
A. Focus employees' attention on critical aspects of their jobs
B. Energize behavior
C. Create a tension between the current state and the desired state
D. Be truly accepted by workers
E. Do all of these
27: People respond with a(n) ________ in the midst of environmental change.
A. Reactive behavior
B. Positive reinforcement
C. Referent power
D. Extinction
28: ______ are the general criteria used for distributing rewards.
A. Extrinsic and intrinsic
B. Results, behaviors and actions, and nonperformance considerations.
C. Positive reinforcement, negative reinforcement, punishment, and extinction
D. Attraction, motivation and retention
29: ______ refers to the amount of effort that we invest in an activity.
A. Ersistence
B. Direction
C. Volume
D. Intensity
E. Integration
30: _____ is an example of a behavioral strain resulting from prolonged stress.
A. Headaches
B. Burnout
C. Forgetfulness
D. Overeating
31: _____ measure dexterity, hand-eye coordination, and arm-hand steadiness.
A. Physical ability tests
B. Work sample tests
C. Aptitude tests
D. Psychomotor tests
32: _______ is the use of desirable consequences to strengthen a particular behavior.
A. Positive reinforcement
B. Negative reinforcement
C. Positive punishment
D. Negative punishment
33: ________ behaviors are employee behaviors that exceed the work-role requirements for the job.
A. Organizational citizenship
B. The halo effect.
C. None
34: A leader with _____ power has personal characteristics that appeal to others.
A. Referent power
B. Coercive Power
C. Reward Power
D. Expert Power
35: According to herzberg, __________ influence job dissatisfaction.
A. Motivating factors
B. Needs
C. Satisfier factors
D. Hygiene factors
36: According to the integrative model, job satisfaction is a(n) ______.
A. Individual outcome
B. Individual Mechanism
C. Organizational mechanism
D. Group mechanism
37: All of the following are benefits of conflict in organizations except ________.
A. Increased self-evaluation and change.
B. Increased groupthink.
C. Increased creativity and innovation.
D. Increased curiosity among group members.
E. Increased opportunity to air problems.
38: An example of a process at a group level is ________.
A. Emotions
B. Culture
C. Values
D. Communication
E. Diversity
39: An organization's culture influences how managers __________.
A. Control
B. Plan
C. Lead
D. Organize.
E. All of the above
40: Chinese workers tend to value ________ than americans.
A. Hard work more
B. Agreeableness less
C. Conscientiousness less
D. Agreeableness more
41: Competence, autonomy, and relatedness are the primary motivations for behavior according to _____.
A. Two-factor theory
B. Self-determination theory
C. Acquired Needs Theory
D. Expectancy Theory
E. Hierarchy of Needs Theory
42: Employee learning of desired work behaviors is the focus of ________ theory.
A. Reinforcement and Social Learning
B. Provide consistent results each time it is used.
C. Be used in a wide cross-section of industries.
D. Be statistically robust.
43: For a performance appraisal system to be reliable, it must __________.
A. Provide consistent results each time it is used.
B. Be used in a wide cross-section of industries.
C. Be statistically robust.
D. Be used across hierarchical levels in an organization.
E. Actually measure people on relevant job characteristics.
44: Functional departmentalization groups jobs by ________.
A. Tasks they perform
B. Territories they serve
C. Products or services they manufacture or produce
D. Type of customer they serve
45: Group norms typically are established ________.
A. By organizational leadership.
B. Formally by group leaders.
C. Informally by the entire group
46: The goal-setting theory has most value in countries where ________.
A. There is low uncertainty avoidance
B. There is high power distance
C. Individuals are low in assertiveness
D. Subordinates are reasonably independent
47: To maximize motivation among today's workforce, managers need to think in terms of ________.
A. Job autonomy
B. Flexibility
C. Job security
D. Compensation
48: Where standardization is important, it is appropriate to ____.
A. Centralize authority
B. Attitude consonance
C. Behavioral tendency
D. Cognitive dissonance
49: Work should be performed by an individual if ________.
A. The work is complex and requires different perspectives
B. The work creates a common purpose or set of goals for the people in the group that is more than the aggregate of individual goals
C. The work is simple and does not require diverse input
D. Several tasks that are interdependent are to be performed for completing the work
E. Performing the work requires learning a new technology or understanding a new system
50: Large groups appear to perform better when the goal of the group is to ________.
A. Find facts
B. Create consensus on a new product
C. Interpret facts
D. Solve problems quickly
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Organizational Psychology MCQs
