Organizational Behavior MCQs
Organizational Behavior MCQs
Answer these 300+ Organizational Behavior MCQs and assess your grip on the subject of Organizational Behavior.
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1: True or False? Ethics is the study of moral values or principles that guide our behavior and inform us whether actions are right or wrong.
A. False
B. True
2: Which of the following best describes a hedonistic employee?
A. The employee seeks pleasure and avoids pain and job discomfort
B. Employees will seek nonverbal communication, hand gestures and sign language
C. The employee will overwork and constantly look for opportunities for advancement
D. Employees will be unproductive
3: The hierarchy at an organization defines what relationship among the employees?
A. The reporting relationship between the customer and the executive management
B. The reporting relationships such as an employee to a supervisor
C. The self-appraisal and peer relationship seen by the supervisor
D. The peer relationship such as a supervisor to the CEO of the company
4: What is an example of job rotation?
A. Worker rotation of jobs to increase the skill set of the individual
B. Worker rotation to improve employee relationships
C. Worker rotation of personnel to avoid altercations
D. Worker approbation related to increased consternation
5: True or False? A laissez faire leadership style occurs when all power is passed onto the staff.
A. True
B. False
6: What is organizational scenario planning?
A. A feedback session when the employees have interviews at the organization
B. An appraisal that the subordinate must take into consideration when applying for employment
C. A learning process where people discuss, debate and learn to problem-solve
7: How is an organizational chart used at a company?
A. To state the hierarchy of power at an organization
B. To determine the moral majority at an organization
C. To determine the moral community at an organization
D. To manage whether employees are satisfied with the organization
8: What is an example of employee autonomy at an organization?
A. It is the ability of the employee to make decisions independently without supervision of a manager
B. It is the ability of the manager to make decisions independent of the employee
C. It is the progressive development of the workforce at an organization
D. It is the intergroup conflict that affects the ratio schedule at an organization
9: True or False? Workforce diversity appreciates differences among people within organizations, such as gender, race, and ethnicity.
A. True
B. False
10: What is the definition of self-efficacy?
A. Believing in one's ability to complete tasks
B. Mastering a task autonomously
C. Mastering a task serendipitously
D. Believing and relying on one's luck
11: Which is the best example of "the sandwich approach"?
A. Making a peer review more comfortable, by inviting the employee to lunch
B. Improving participation by providing food at meetings
C. Making an employee dismissal more respectful by having the conversation over lunch
D. Giving an employee a compliment, followed by criticism, followed by another compliment
12: What is an example of employee empowerment?
A. Management allowing alterior rankings at the organization
B. Allowing workers to determine which organization they will not work for in the factum
C. Forcing workers to have the power to do what they want in the evaluator and central tendencies of an organization
D. Management allowing the employees to control how they perform tasks at the organization
13: Which of the following is the best definition of job burnout?
A. An individual who uses an extreme work ethic to excel on the job
B. A person emotionally exhausted and has a negative attitude about the job
C. A person affected by seasonal affective disorder
D. A leadership and management tool useful at an organization
14: Total Quality Management is defined as:
A. Improving the business processing plants behind the scenes
B. Occassionally improving the business but not to the benefit of the customers
C. Taking time to survey the employees regarding the customers
D. Constantly improving business processes to increase customer satisfaction
15: Stress on the job can affect an employee's physical health, true or false?
A. False, stress is a part of everyday life and is expected on the job
B. True, stress triggers laid back behaviors on the job and is good for morale
C. True, stress can produce physiological factors which will harm an individual's health
D. False, stress never hurts a person on the job
16: True or False? The practice of actively shaping our public image is called impression management.
A. True
B. False
17: True or False? Motivation is a psychological state that reflects an intention to behave in certain ways.
A. False
B. True
18: Which of the following is a force for affecting organizational behavior?
A. People
B. Environment
C. Technology
D. (All of these)
19: Which of the following best explains why an employee behaves as s/he does?
A. Employee personality and attitudes
B. Both the environment and individual differences are important considerations
C. The environment is the most important consideration
20: What is the definition of downward communication?
A. Value judgments by employees that include human resources management
B. Managerial models that describe type A or type B personalities
C. Organizational flat structures that are geared to the triarchic model of intelligence
D. Organizational communication that comes from executives down to front line employees
21: Employees can take responsibility for their careers by utilizing what tools?
A. Training, traditionalist views, and prediction opportunities
B. Training, managerial effects, and schemas
C. Training, education and promotion opportunities
D. Trailing, hiking and rock-climbing opportunities
22: Which of the following is an example of accountability at an organization?
A. An employee using a survey to decide which meals are the most nutritious in the company cafeteria
B. An employee taking criticism and then following up to criticize another employee in turn
C. An employee talking to other employees about unobtrusive measures at the organization
D. An employee taking responsibility for a mistake made during the production of a product
23: Delegation of tasks is defined as which of the following?
A. The organization has to manage various cultural diversities at one time for success
B. The assignment of tasks within an organzation to various employees
C. The idea that an organization is able to give employees a holiday bonus
D. (none of these)
24: What are three rewards stated in the Porter-Lawler model?
A. Forensic, autopsic and extraneous rewards
B. Biopsic, amnesic, and crisic rewards
C. Ultra basics, neoclassic and intrinsic rewards
D. Intrinsic, extrinsic and perceived equitable rewards
25: What is the definition of a "positive climate" in the workplace?
A. A situation at an organization where leaders and managers are on unequal terms
B. A situation where positive emotions override negative emotions in the workplace
C. An organization that has many fun events during the workday
D. A situation where leadership manages change in an organization with coercion
26: In present context, which one of these is NOT a challenge for Organizational behavior?
A. Workforce diversity
B. Globalization
C. Employee expectation
D. Corporate taxes
27: Traits of an effective manager are characterized by the following examples?
A. Cultivate allies, inspire others and challenge workers to lateness
B. Cultivate allies, inspire others and challenge workers to greatness
C. Cultivate dissidents, inspire others and challenge workers to greatness
D. Cultivate allies, perspire others and challenge workers to greatness
28: Individuals manage conflict on the job by what factors?
A. Revocation, meditation and veneration
B. Accomodation, collaboration and compromising
C. Excelleration, accommodation and ostination
D. Accommodation, aggregation and concilliation
29: Which of the following is the best definition of work engagement?
A. How many hours an employee works per quarter
B. How interested the employee feels at his or her job
C. How many hours it takes an employee to complete a task
30: Which of the following is the best example of a multidisciplinary team?
A. It utilizes employees who have potential biases from different departments in the company
B. It uses employees with diversity issues who appraise peers and co-workers
C. It utilizes employees from different departments with experience who work on same or similar projects
31: What is an example of a value conflict at an organization?
A. The conflict between alternative ranking techniques and job performance techniques
B. The difference between a world view and a global view
C. The difference between hindsight bias and group think
D. The conflict between personal values and business values
32: Who are an organization's stakeholders?
A. Individuals who have been indicted by the organization
B. Organizational management recruits
C. Managers with an analysis pending on the organization
D. Individuals with a special interest in the organization
33: Which model has the motto: “Might is right”?
A. Custodial model
B. Autocratic model
C. Collegial Model
D. Supportive model
34: True or False? To be the most effective, punishment should be given within a group of the subordinate's peers.
A. True
B. False
35: What is vertical integration at an organization?
A. When an employee uses variable interval schedules at the organization
B. When a company buyout controls the acquired company production process from the ground up
C. When employees meet after hours to have moments to bond
D. When an employee uses smbolism to habitualize a ritual or ceremony at the organization
36: The flight or fight response to stress is what type of characteristic?
A. It is an automatic response to employee envy that most individuals experience on the job
B. It is an external validity that is perceived with employee and managerial extinction
C. It is an ancient automatic response to stress that most humans experience if placed in perceived or actual danger
D. It is a dependent variable to stress with diffused responsibility
37: What is the study of the institutions and practices in different societies during a given time period?
A. Anthropology
B. Psychology
C. Political Science
D. Sociology
38: The behavior observation scales measure which of the following employee traits?
A. The frequency an employee exhibits a certain behavior
B. The frequency a manager evaluates employee discrimination
C. The frequency the management at an organization changes its goals
D. The tendency for an employee to produce more lead generation
39: What is the definition of the halo effect?
A. A negative employee rating based on a perceptual distortion
B. A negative impression of an employee leading to positive bias on the individual's critical mass rating
C. A positive impression of an employee leading to bias on the individual's performance rating
D. A positive employee rating based on hindsight bias
40: What is an example of an informal network?
A. Employees who use selective perception bias to direct overwhelmed managers
B. Employees who are part of a subculture using platforms to represent heuristic values
C. Employees who subscribe to negative reinforcement to perceive change
D. Employees getting together on their own to find work solutions
41: What traits do Type B personalities usually have?
A. Relaxed, laid back, non-competitive
B. Relaxed, assertive, agressive
C. Self-critical, self-demeaning and self-important
D. Imputent, imperative and important
42: Which is an example of a formal reward system at an organization?
A. A congratulatory email
B. A higher salary
C. Unemployment paychecks
D. Undisclosed salaries
43: What is the capacity to influence others through the ability to apply punishment?
A. Coercive power
B. Legitimate power
C. Discretionary power
D. Referent power
44: What does the equity theory of motivation focus on?
A. Peoples expectation of the different outcomes for a given action.
B. People's perception of how fairly they have been treated in comparison with others
C. People's perception of how they should perform in a given situation at work.
D. The motivational force involved in a person's actions at work.
45: What is a factor of organizational citizenship behavior?
A. Individual behavior that promotes teamwork at a management seminar - usually with rewards
B. Individual behavior that discourages teamwork at an organization - often without rewards
C. Individual behavior that promotes teamwork at an organization - often with high monetary rewards
D. Individual behavior that promotes teamwork at an organization - often without rewards
46: The multiple arrangements of physical space shared by co-workers at an organization are called?
A. Sociopath areas
B. Society in the making
C. Sociopetal areas
D. Societal technological advances
47: Organization codified knowledge includes which of the following factors?
A. Procedural information, organizational procedures and protocols
B. Role overload, business overload and managerial overload
C. Motivational factors, job rotation and nonprogrammable decisions
D. Participative leadership, role conflict, and resistance to extinction
48: Which of these sources of power is the capacity to influence others through formal authority?
A. Expert power
B. Discretion power
C. Referent power
D. Legitimate power
49: Organizational intelligence surveys are used for what purpose at an organization?
A. They exhibit wellness programs and exercise routines at the organization
B. They teach feedack from a boundary discretion at an organization
C. They highlight plans for action and change at the organization
D. They calculate burnout at an organization
50: What is the definition of an organizational mental model?
A. A direcitve leadership tool to establish external validity
B. (none of these)
C. An external vision of how the social dynamics create employee jealousy
D. An internal vision of how the organization works
51: An example of self-serving bias is which of the following characteristics?
A. Employees accepting credential for peers and assigning blame for organizational decision making
B. Employees expecting credit for failures, and accepting task structure fro subjective probabiities
C. Employees accepting credit for successful projects, rejecting blame for failures
D. Employees expecting projections and rejecting a hierarchy of needs
52: Which of the following is a strategy of job design that increases job depth by meeting employees needs for psychological growth?
A. Job enlargement
B. Job engagement
C. Job rotation
D. Job enrichment
53: What factor exhibits the ethical values of an employee?
A. The employee's idea of job-sharing at an organization
B. The employee's idea of strengthening workforce development at an organization
C. The employee's idea of commitment to professional standards.
D. The employee's idea of right and wrong
54: True or False? It is possible for an organization to be effective without being efficient.
A. False
B. True
55: Which 3 levels does Organizational Behavior focus on?
A. Society, Organization, Nation
B. Individuals, Organization, Society
C. Employee, Employer, Management
D. Individual, Groups, Organization
56: In order from lowest to highest, what are Maslow’s five classes of needs?
A. Physiological->safety->social->esteem->self-actualization
B. Self-actualization->esteem->safety->social->physiological
C. Physiological->safety->social-self-actualization->esteem
D. Social->esteem->physiological->safety->self-actualization
57: What traits do Type A personalities usually have?
A. Imperative, assertive and aggressive
B. Impatient, assertive and aggressive
C. Impertinent, asinine and aggressive
D. Impoverished, assertive and grandiose
58: What are behavioral anchored rating scales?
A. Employee funcitonal form based on a global approach
B. Employee personal space tools to rank appraisals and paired comparisons
C. Employee ranked personality based on psychological maturity
D. Employee behavior ranked with job related terminology as an appraisal tool
59: What is a characteristic of employer leniency error within employee appraisals?
A. The employer rates a single employee with poor performance metrics favorable, taking into account their effort and extenuating circumstances
B. The employer rates all employees in a highly favorable light regardless of performance
C. The employer rates all employees in a negative light, regardless of performance
D. The employer provides employee beratings based on open group discussions and the law of attraction
60: Who is known as “the father of scientific management”?
A. None of these
B. Fredrick W. Taylor
C. Henry Fayol
D. Robert Owen
61: What are the 3 Theoretical Frameworks of Organizational Behavior?
A. Cognitive, Social and Technical
B. Cognitive, Behavioristic, Social
C. Leadership, attribution, motivation
D. Attribution, Perception and motivation
62: True or False? Abraham Maslow is noted with developing the Two-Factor theory of motivation.
A. True
B. False
63: True or False? Theory Y assumes that people dislike work and seek to avoid it at all costs.
A. True
B. False
64: Which model illustrates a team that is based on the principle of mutual contribution?
A. Autocratic model
B. Supportive model
C. Custodial model
D. Collegial model
65: What is the name of the tendency for groups to take more risks than individuals at an organization?
A. Risky role overload
B. Risky shift
C. Risky references
D. Risky business
66: What is an example of high-context communication?
A. Direct email
B. Nonverbal cues
C. Nesting behavior
D. A memo with a strict request
67: True or False? Transformational leadership works via a clear chain of command so that it is clear what is required of staff.
A. False
B. True
68: The balance theory states which of the following characteristics?
A. It is the idea that corporate leaders respect decentralization at the organization
B. It is the theory that individuals respect an alpha change and switch to avoidance theories on the job
C. It is the idea that groups and teams use culture assimilation to get along on the job
D. It is the theory that employees want to maintain their belief systems while on the job
69: According to Herzberg, which of the following may be regarded as hygiene/maintenance factors?
A. Personal growth and advancement.
B. Sense of achievement.
C. none of these
D. recognition
70: Hawthorne Studies are related to which stage of the organizational behavior evolution?
A. Scientific management
B. Industrial revolution
C. Organizational behavior
D. Human relations movement
71: What is an example of low-context communication?
A. Yelling during a disagreement
B. Non-specific verbal communication
C. Nonverbal cues
D. Specific verbal communication
72: True or False? The scope of Organization Behavior includes technology.
A. False
B. True
73: True or False? Efficient managers 'do the right things' to achieve outputs and meet objectives.
A. False
B. True
74: Which model is the concept “Leadership motivates the people to work and not the power of money” related to?
A. Collegial Model
B. Autocratic model
C. Supportive model
D. Custodial model
75: Maslow and Herzberg are two examples of _______ theories of motivation.
A. process
B. expectancy
C. equity
D. content
76: Which of the following is an effective way of making decisions when people in an organization show resistance to change?
A. Facilitation
B. Coercion
C. Manipulation
D. Negotiation
77: Which theory contains the assumptions that employees dislike work, are lazy, dislike responsibility and must be coerced to perform?
A. Theories X and Y
B. Theory Y
C. Theory X
D. Theory Z
78: Which of the following is a/are primary characteristic/s of organization culture?
A. Expansion
B. Diversification
C. Innovation and risk taking
79: Which of the following strategies can best suit an organization having a loose structure, low specialization, low formalization, and decentralization?
A. Cost-minimization strategy
B. Limitation strategy
C. Expansion strategy
D. Innovation strategy
80: _________ is a form of organizational resistance to change which includes lack of emotion and motivation.
A. Informal resistance
B. Neural resistance
C. Core resistance
D. General apathy
81: Which structure creates dual lines of authority and combines functional and product departmentalization?
A. Entrepreneurial
B. Matrix organization
C. Strategic Business Unit
D. Divisional organization
82: Which term can be used for voluntary actions that violate established norms, and threaten the organization or its members or both?
A. Employee grievances
B. Employee conflict
C. Interpersonal conflict
D. Employee deviance
83: Distinctiveness, an aspect of the Attribution theory, refers to whether an individual displays:
A. the same response in similar situations like everyone.
B. the same behavior in different situations.
C. different behavior in different situations.
84: Which personality trait involves attentiveness to inner feelings, preference for variety, and intellectual curiosity?
A. Openness to experience
B. Agreeableness
C. Extraversion
D. Neuroticism
85: The conflict that supports the goals of a group and improves its performance is called:
A. dysfunctional conflict.
B. functional conflict.
C. task conflict
D. relationship conflict.
86: Which among the following is a technique of impression management?
A. Avoiding Change
B. Self Promotion
C. Avoiding Blame
87: Which of the following effects refers to a cognitive bias whereby the perception of a trait is influenced by the perception of former traits?
A. Halo effect
B. Contrast effect
C. Stereotyping
D. Projections
88: Which of the following is an informal group bound together by the active pursuit of a single issue?
A. Coalition
B. Power
C. Politics
D. Consistency
89: __________ power is based upon the power holder's superior abilities.
A. Coercive
B. Definitive
C. Core
D. Expert
90: To which of the following can the growing interest in workplace spirituality be attributed?
A. Workplace conflict
B. The desire to counterbalance the pressures and stress of a turbulent pace of life
C. Ill health of the employees
91: __________ is the extent to which an individual believes they control the events which affect them.
A. Machiavellianism
B. Locus of control
C. Integration
D. Risk seeking propensity
92: Assessing the likelihood of an occurrence by drawing analogies, and seeing identical situations in which they do not exist is known as:
A. Availability heuristic.
B. Assessment heuristic.
C. Representative heuristic.
D. None of these
93: Based on the findings of the Managerial Grid, managers were found to perform best under the _____.
A. 9,1 style
B. 9,9 style
C. 1,9 style
D. 1,1 style
94: What is referent power?
A. Power dependent on personal traits such as charisma and good character
B. Power dependent on personal traits such as superior skills and abilities
C. Power dependent on personal traits such as authority and seniority
D. Power dependent on personal traits such as high level of identification with, admiration of, or respect for the power-holder.
95: A personality test that taps four characteristics and classifies people into 1 of the 16-personality types is called the:
A. Big Five Model.
B. Four-component model.
C. Myers-Briggs type indicator.
D. Johari window
96: From among the following, which survey feedback tool is used in organizational development?
A. High interaction among team members
B. High interaction among team members
C. The use of questionnaires to identify the discrepancies in the members' perception
D. Training employees through unstructured group interactions
97: With which of the following factors is stress associated?
A. Limitations and uncertainty
B. Restrictions and supply
C. Winning and losing
D. Constraints and demands
98: ________ are the persons who act as catalysts and assume the responsibility for managing change activities.
A. Change agents
B. Change managers
C. Change executives
D. Change personnel
99: The________ theory determines the stability and instability of causes related to success or failure.
A. Critical
B. Decision
C. Credibility
D. Attribution
100: The tendency to underestimate the influence of external factors and overestimate that of internal factors, when making judgments about the behavior of others is called:
A. the Attribution theory
B. Self-serving bias
C. Fundamental attribution error
D. Estimation error
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