Management of Organizational Environment and Culture MCQs

Management of Organizational Environment and Culture MCQs

Answer these 40+ Management of Organizational Environment and Culture MCQs and see how sharp is your knowledge of Management of Organizational Environment and Culture. Scroll down and let's start!

1: Advocacy groups are a set of people dedicated to instituting change based on their concerns or interests.

A.   True

B.   False

2: A boycott is a specific organization that works to convince other consumers not to purchase a company’s _____.

A.   Products

B.   Services

C.   Goods

D.   All of these

3: Ceremonies events that provide one or more stakeholders with a sense of purpose and meaning connected to the organization.

A.   True

B.   False

4: Competing values framework is a means to _____ culture using a classification of different types of corporate cultures.

A.   Identify

B.   Measure

C.   Change

D.   All of these

5: Competitors are the people or organizations that sell similar goods or services to consumers.

A.   True

B.   False

6: An extreme type of subculture whose values are the same as those of the larger organization.

A.   True

B.   False

7: Crowdsourcing is the _____ and further a company’s mission.

A.   Practice of employing

B.   Efforts of customers

C.   Public to innovate

D.   All of these

8: People who pay for goods and services produced by organizations are known as customers.

A.   True

B.   False

9: Demographics are the Sociological characteristics, including _____ that affect buying habits, work ethic, work-life balance expectations, travel patterns, and disposable income.

A.   Age and gender

B.   Marital status and ethnicity

C.   Geographic location

D.   All of these

10: Sociological characteristics, including age, gender, marital status, ethnicity, and geographic location, that affect _____.

A.   Buying habits and travel patterns

B.   Work ethic and work–life

C.   Balance expectations and disposable income

D.   All of these

11: _____ is the set of core values shared by the bulk of organizational employees.

A.   Dominant culture

B.   Observable culture

C.   Organizational culture

D.   None of these

12: An orchestrated system of _____ with the purpose to create and distribute products and services.

A.   Talent

B.   Resources

C.   Money

D.   All of these

13: External environments are the specific and general factors outside an organization that can change how it operates.

A.   True

B.   False

14: _____ are the specific and general factors outside an organization that can change how it operates.

A.   External environments

B.   General environments

C.   Both a and b

D.   None of these

15: _____ is the external forces that affect all organizations participating in an economy, where managers have little or no power to effect change.

A.   External environments

B.   General environments

C.   Internal environments

D.   None of these

16: When the government takes an active role in encouraging business through _____ to behave in ways that are in the public interest.

A.   Tax credits

B.   Subsidies

C.   Financial incentives

D.   All of these

17: Gross domestic product is the value of what a country produces on an annual basis, representing the size of its economy.

A.   True

B.   False

18: _____ is the potential for businesses to cost-effectively build relationships with customers to develop future products and services.

A.   Interactive engagement

B.   Proactive engagement

C.   Reactive engagement

D.   All of these

19: _____ is the forces inside the organization that affect how managers set expectations, how employees perform their roles, and how the company interacts with stakeholders and responds to the external environment.

A.   External environments

B.   General environments

C.   Internal environments

D.   None of these

20: Internal environment is the forces inside the organization that affect _____ and respond to the external environment.

A.   How managers set expectations

B.   How employees perform their roles

C.   How the company interacts with stakeholders

D.   All of these

21: _____ is the components of culture that we can see in an organization.

A.   Dominant culture

B.   Observable culture

C.   Organizational culture

D.   None of these

22: organization respond to environmental forces and changes.

A.   Dominant culture

B.   Observable culture

C.   Organizational culture

D.   None of these

23: Creating a product or service as an alternative to enhance the customer’s experience is known as?

A.   Interactive engagement

B.   Proactive engagement

C.   Reactive engagement

D.   All of these

24: _____ is a management that monitors positive and negative customer feedback through surveys and customer communications and improves its products and services accordingly.

A.   Interactive engagement

B.   Proactive engagement

C.   Reactive engagement

D.   All of these

25: Regulations are the rules set by external governing bodies that dictate standards and procedures for _____.

A.   Industries

B.   Businesses

C.   Professionals

D.   All of these

26: _____ is a formalized activity intended to communicate and teach the organization’s culture.

A.   Rules

B.   Regulations

C.   Rituals

D.   None of these

27: Rituals is a formalized activity intended to communicate and teach the organization’s culture.

A.   True

B.   False

28: Slogan is a repetitive phrase intended to support an organization’s _____.

A.   Culture

B.   Mission

C.   Vision and Values

D.   All of these

29: Sociocultural forces are the _____ associated with demographic groups that comprise an organization’s available talent and customers.

A.   Behaviors

B.   Beliefs

C.   Faith

D.   All of these

30: The external factors that affect the organization’s operations and performance including _____ and regulation.

A.   Customers

B.   Talent and Suppliers

C.   Competitors and advocacy

D.   All of these

31: Stories are the Narratives _____ based on actual organizational experiences.

A.   Usually fictionalized

B.   Usually Enhanced over time

C.   Both a and b

D.   None of these

32: Stories are the narratives, usually fictionalized or enhanced over time, based on actual organizational experiences.

A.   True

B.   False

33: _____ is an organizational culture where the majority of employees are aligned with the values of an organization.

A.   Strong culture

B.   Weak culture

C.   Enhanced culture

D.   Both a and b

34: Subcultures are the groups in an organization that share different values from those held by the majority.

A.   True

B.   False

35: Suppliers are the companies that provide businesses with the external resources needed to operate, including _____.

A.   Money

B.   Material

C.   People and information

D.   All of these

36: Which one of these is an example of talent?

A.   Skills

B.   Creativity

C.   Knowledge

D.   All of these

37: The skills, knowledge, creativity, and relationships necessary to optimize an organization’s performance is known as talent.

A.   True

B.   False

38: _____ is the components that lie beneath the surface of an organization, such as company values and assumptions.

A.   Strong culture

B.   Weak culture

C.   Enhanced culture

D.   Unobservable culture

39: _____ is an organizational culture where the core values are not embraced or shared by its employees.

A.   Strong culture

B.   Weak culture

C.   Enhanced culture

D.   Unobservable culture

40: _____ is a collection of beliefs that individuals and groups share to help their organization respond to environmental forces and changes.

A.   Dominant culture

B.   Observable culture

C.   Organizational culture

D.   None of these

41: The combined external and internal analyses are called ________.

A.   Functional

B.   Opportunities

C.   SWOT analysis

D.   Business model

42: A ____________ is a clear and lofty sense of why a business exists.

A.   Mission

B.   Vision

C.   Strategic intent

D.   Logo.