Organizational Change and Structure MCQs

Organizational Change and Structure MCQs

Answer these 40 Organizational Change and Structure MCQs and assess your grip on the subject of Organizational Change and Structure.
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1: _________ is an organizational style characterized by formalized rules and regulation, specialized routine tasks, division of labor, and centralized authority.

A.   Uncertainty avoidance

B.   Unobservable culture

C.   Bureaucracy

D.   Chain of command

2: Chain of command is the flow of authority and power from the lowest to the highest levels of the organization

A.   True

B.   False

3: Four stages—denial, anger,_______, and acceptance—experienced by individuals when they are faced with unwanted change is known as DADA syndrome

A.   Depression

B.   Economic sustainability

C.   Departmentalization

D.   Division of labor

A.   True

B.   False

5: _______ is the degree to which certain jobs are divided into specific tasks

A.   Division of labor

B.   Divisional structure

C.   External forces

D.   Depression

6: Divisional structure is an organizational structure that groups employees by products and services,________, or customers

A.   Geographic regions

B.   Geographic area

C.   Both a and b

D.   None of these

7: Outside influences no for change is known as External forces

A.   True

B.   False

8: Formalization is the degree to which rules and procedures are not standardized in an organization

A.   True

B.   False

9: Organizational structures that group employees according to the tasks they perform for the organization are known as_________

A.   Functional structures

B.   Intergroup development

C.   Internal forces

D.   Intrapreneurship

10: Intergroup development is the process of finding ways to change _______

A.   The attitudes

B.   Perceptions

C.   Stereotypes

D.   All of these

11: Inside influences for change are known as _______.

A.   Internal forces

B.   Intrapreneurship

C.   Matrix structure

D.   None of these

12: Intrapreneurship when employees within a company take risks and come up with old ideas in an effort but problems are not solved .

A.   True

B.   False

13: Matrix structure is an organizational structure that combines both functional and divisional departmentalization separately with single lines of authority

A.   True

B.   False

14: A Mechanical model is a formalized structure based on_______.

A.   Centralization

B.   Departmentalization

C.   Both a and b

D.   None of these

15: Organic model is a less formalized structure based on decentralization and cross-functional teams.

A.   True

B.   False

16: Organizational development is a deliberately planned system that uses behavioral science knowledge to decrease the efficiency and effectiveness of an organization.

A.   True

B.   False

17: _________ is a framework of work roles that helps shape and support employee behavior

A.   Organizational structure

B.   Organizational development

C.   Process consultation

D.   Organic model

18: ______ is an intervention that involves increasing group awareness and/or understanding

A.   Organizational structure

B.   Organizational development

C.   Process consultation

D.   Organic model

19: Quality of worklife is the relationship between the _______

A.   Employees

B.   The workplace

C.   Both a and b

D.   None of these

20: Resistance to change is the willingness to accept or support modifications in the workplace.

A.   True

B.   False

21: Sensitivity training is a type of program designed to raise awareness of group dynamics and any existing prejudices toward others.

A.   Sensitivity training

B.   Simple structures

C.   Sociotechnical systems

D.   Transforming

22: Organizational structures, common in small organizations where is there is one central authority figure, usually a business owner, who tends to make decisions is known as ?

A.   Sensitivity training

B.   Simple structures

C.   Sociotechnical systems

D.   Transforming

23: Sociotechnical systems are the interaction between animal behavior and technical systems.

A.   True

B.   False

24: Transforming is the process that occurs when people begin to make peace with their doubts and uncertainties and begin to embrace the old direction of the company.

A.   True

B.   False

25: The four-stage model experienced by individuals when they are faced with unwanted change is called ______.

A.   DADA syndrome

B.   Lewin’s Basic Change Model

C.   Kotter’s Change Model

D.   Sources of Resistance to Change

26: Levin’s unfreezing stage requires ______.

A.   Making peace with uncertainties

B.   Reinforcing a vision

C.   Breaking down the status quo

D.   Having time to adjust

27: Before implementing change, organizations need to determine the ______ of the change.

A.   Cost

B.   Outcome

C.   Validity

D.   Obstacles

28: Examples of external forces are customers’ demographic characteristics and ______.

A.   Technological advancements

B.   Employee diversity

C.   Management change

D.   Company culture

29: Examples of internal forces are organizational restructuring and ______.

A.   Market changes

B.   Social and political pressures

C.   Management changes

D.   Generational changes

30: When employees take risks and come up with new ideas in an effort to solve a problem, this is called ______.

A.   Organizational restructuring

B.   Management change

C.   Social and political pressures

D.   Intrapreneurship

31: ______ is the unwillingness to accept or support modifications in the workplace.

A.   Resistance to change

B.   DADA syndrome

C.   Transforming

D.   Intrapreneurship

32: When undergoing reorganization, organizational resistance to change may come in the way of ______.

A.   Participation

B.   Threat to established power relationships

C.   Creating short-term wins

D.   Anchoring the changes

33: If employees feel they have something to lose, management may try the ______ method for change.

A.   Coercion

B.   Manipulation

C.   Participation

D.   Negotiation

34: ______ is the framework of work roles and functions that shape and support employee behavior.

A.   Organizational structure

B.   Division of labor

C.   Departmentalization

D.   Chain of command

35: An organization’s structure affects how successfully it can accomplish its ______.

A.   Internal forces

B.   Work activities

C.   External forces

D.   Sociotechnical systems

36: Decision making can be either centralized or ______.

A.   Decentralized

B.   Mechanistic

C.   Organic

D.   Departmentalized

37: Task-technology interventions focus on changing the tasks people perform on ______.

A.   Human behavior and technical systems

B.   Changing reward systems

C.   Sociotechnical systems

D.   Technological processes

38: A type of program designed to raise awareness of group dynamics is called ______.

A.   Transforming

B.   Sensitivity training

C.   Quality of work life

D.   People-focused interventions

39: Team building is a fundamental part of ______, which is finding ways to change attitudes and perceptions the employees may have of each other.

A.   Process consultation

B.   Sensitivity training

C.   Sociotechnical system training

D.   Intergroup development

40: In the design of an organization, another name for "market structure" is "________ structure."

A.   Product Incorrect

B.   Geographic

C.   Customer

D.   Functional